Operations | Monitoring | ITSM | DevOps | Cloud

On the quest to provide the best uptime, software platforms depend on complex interconnected microservices. This often leaves them vulnerable to cascading failures creating a massive deluge of alerts from monitoring tools when things go wrong. In this blog, we explore how Squadcast can be configured to curb alert noise for better productivity with the help of the most advanced deduplication features.

Typically when tuning SCOM we talk about saving time and reducing alert noise, but today I’m going to make a quick post on saving database space through tuning. If you’d like to get an idea of what your current database usage is, take a look at this tool from scom2k7.com. This will give you a breakdown of where space is used in the SCOM Data Warehouse.

As our CEO Kevin McGibben stated during LogicMonitor’s Level Up virtual customer conference last month, “LogicMonitor is well on its way to becoming a unified IT observability platform.” As of this morning, we are one step closer to fulfilling our product vision of becoming the most comprehensive, extensible, and intelligent monitoring platform in the world.

The most common problems and outages in a Kubernetes cluster come from coreDNS, so learning how to monitor coreDNS is crucial. Imagine that your frontend application suddenly goes down. After some time investigating, you discover it’s not resolving the backend endpoint because the DNS keeps returning 500 error codes. The sooner you can get to this conclusion, the faster you can recover your application.

Organizations today use a wide range of apps and services as part of their IT infrastructure. This includes a combination of private and public clouds, third-party apps, security services, databases, and so on. With such a complex infrastructure in place, organizations face the challenge of monitoring the uptime of all these services to ensure continuous business availability.

When Mattermost first started, it didn’t make sense for us to have an office; it was just myself and one other person. They were writing code the whole time, and I was on the phone the whole time, and being in the office we ended up interrupting each other. So eventually we started working from our homes and only got together when we needed to catch up.

I’m very excited to announce the general availability of Mattermost Cloud starting today. The new offering brings Mattermost’s industry-leading open-source, self-managed collaboration platform to the cloud as a SaaS platform.

Depending on the business, there’s a myriad of IT assets to keep track of and doing it manually can be taxing. An IT asset management system allows IT pros to monitor all the hardware and software introduced into the business and when those assets exit. When a service desk has details on each IT asset, where it resides, and its owner, IT pros can provide continuity of service and better manage service costs. IT assets can be physical, digital, software, and in the cloud.

Today’s tech tip is focused on one of Catchpoint’s web tools that deserves attention: the Catchpoint Recorder. What is the Catchpoint Recorder? It’s a Selenium-based Chrome extension that allows you to capture, automate, and replay multi-step transactions. Monitoring multi-step transactions as well as single pages is essential to identifying problems and detecting site-wide outages.

Do you know how much it costs to operate your software per customer, at each pricing tier? The past six months have been highly unusual to say the least. For some companies, the disruption and shift to work from home meant 100x in usage almost overnight; for others usage completely collapsed in the same time period. These sharp swings in utilization have been disruptive to cloud unit economics. Both scenarios are risky and require extreme elasticity from the technical infrastructure.