Operations | Monitoring | ITSM | DevOps | Cloud

Data Center Automation: 15 Best Practices

Automating data center tasks to increase operational efficiency is a primary goal for most data center professionals, but it can be a struggle. Professionals who have used legacy data center management tools like first-generation Data Center Infrastructure Management (DCIM) software, Excel, and Visio can attest to the fact that they are time-consuming, difficult to maintain, and inaccurate.

5 Automated Anti-Phishing Protection Techniques

In an age when attackers create over a million phishing sites each month, and phishing serves as a beachhead for 95 percent of all attacks against enterprise networks, how can businesses respond? Part of the answer lies in educating users to recognize and report phishing, of course. But user education only goes so far – particularly because the same statistics cited above show that, on average, only 3 percent of users will report phishing emails.

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The Cost of Avoiding Security Automation

Security touches every aspect of an organization's infrastructure and influences most of its processes. That's a lot to cover, and it seems like there are never enough people to handle the work. Even with budgets increasing by an average of 10% annually over the last 5 years, the recent increase in remote work and cloud adoption is stretching security teams even thinner.

Selecting targets for plans in Puppet Enterprise

Do you author plans for Puppet Enterprise? Looking for ways to improve them? Read on! The Puppet Plan language allows a variety of methods to pick targets. In this article we will explore two of these methods (TargetSpec parameters and PuppetDB queries) and how plan authors can employ the latter to: Note: the following examples assume that you are running against targets that have the Puppet agent installed.

Democratizing Automation for Security Teams

Everyone wants to automate security. Traditionally, though, doing so has been challenging because setting up security automation tools required a specialized set of skills that no one engineer at a company possesses. It’s time to change this state of affairs by democratizing security automation. Here’s why and how.

Hear From Product Automation & AIOps Lightning Talk

Learn about what's new with PagerDuty Runbook Automation & AIOps from the Summit 2021 Launch. Our Product team shares how you can benefit from our latest updates and enhancements and enjoy demos that were recorded live from Summit 2021 featuring PagerDuty Runbook Actions, Customer Change Event Transformer, Change Correlation, and Outlier Incident.

Why automation is key if you're looking to scale your business

IT is not a technology cost, it’s a human resource cost! This is a fundamental concept MSPs need to keep in mind when they are looking at their businesses, but one many smaller MSPs tend to overlook. Think about it; for every business you’re supporting as an MSP, you’re doing so to ensure their IT infrastructure has stability of operation and is optimized to maximize staff productivity.

Powerful Time-Based Automation Rules to Move You From Reactive to Proactive

Unattended incidents won’t clean up after themselves and will come back to haunt you—whether as rising MTTR metrics, a cluttered Incident Index, fruitless back-and-forth communication, or a declining CSAT score. Powerful automation conditions can drive productivity, save you manual work, and speed up your incident lifecycle management —and keep your employees happy.