Operations | Monitoring | ITSM | DevOps | Cloud

You probably have been hearing a lot about automation and artificial intelligence (AI) these days, with a vision of some kind of AI-driven world that will take all of our jobs away. The reality is that there’s always too much work to do. AI and automation are more likely to help people get their jobs done more efficiently rather than take them away. Basic automation can have large returns for the network – and improve the quality of work.

On the 2nd of May 2023, Jaspreet Kaur of the Azure Automation Product Group released this blog, providing an update on updates to Azure Automation in 2022 and what is in the pipeline for 2023. In the blog, Jaspreet detailed the major changes that Microsoft have made to the core of Azure Automation to improve the reliability and scalability of the underlying infrastructure.

As more and more organizations undergo digital transformation, IT automation is becoming more important and essential to implement. A report by Smartsheet found that more than 40% of those surveyed spend about a quarter of their time working on repetitive tasks, and almost 70% of them say that automation’s biggest opportunity would be that it significantly reduces the amount of time spent on these tasks.

Today, “76% of businesses use automation for standardizing or automating daily workflows,” Paperform states. This number will only continue to grow, especially for organizations in the tech industry, such as MSPs. Automation opens new doors for MSPs, allowing them to outperform competitors, save time, lessen heavy workloads, and even increase profits. Learn how your MSP can automate everyday processes to receive all these benefits and more.

Network automation enables teams to use software to plan, develop, operate, or optimize networks with little or no human intervention. Effectively, network automation leverages some logic to execute “task A” when “event B” happens. Network automation can be used in a range of ways, anything from AI-driven network analytics to traditional health checks. Do you want to know how network automation can help your business? Keep reading.

Are you leveraging email workflow automation tools to boost your productivity? ‍ Straight off the bat, here are a few potential use cases of email workflow automation tools: ‍ ‍ With the right implementation, email workflow automation tools have the potential to help streamline both outreach and marketing campaigns. You can also use workflow automation tools to craft onboarding sequences for new customers and accelerate internal communication.

Eliminating errors and streamlining the incident management process are top priorities for many ITOps, NOC, SRE, and DevOps teams. With organizations using multiple tools in their IT stack, manually finding the right information at the right time becomes crucial during incident triage. By automating tasks and workflows, businesses can eliminate manual tasks that are time-consuming, repetitive, and prone to mistakes.