Operations | Monitoring | ITSM | DevOps | Cloud

If anything’s going to decide what the future of IT automation holds, it’ll be artificial intelligence (AI) and generative AI. And if this past half-year hype has proven anything, it’s that we could see some serious, game-changing surprises. Did anyone see generative AI including tools like ChatGPT coming?

Patch management is a term that’s familiar to all within the depths and boundaries of endpoint security. While the addition of “automation” to this term might make it seem like one among the thousands of other automated tasks, cybersecurity experts have been going gung ho over it in the last few years. If you’re reading this, it probably doesn’t make sense to explain to you what patch management automation or automated patch management is.

Over the years, Kelverion has seen it all, from excessive employee-wide automated messaging to connecting systems with people. We’ve seen many automation projects fail to achieve their potential or even grind to a halt completely, and the reasons for these IT automation mistakes are shockingly common. With automation’s huge business benefits, committing some of these blunders has proved to be career limiting.

How can anyone forget the photos and images of mounds of luggage sitting wherever they could find a spot at most major airports, back during the winter storm of 2022? And what about the thousands of stranded passengers in dismay during the holidays, with plans and gifts that literally couldn’t get off the ground?