Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty's Slack App: New Incident Management Capabilities

We’ll be rolling out new Slack capabilities to eliminate more manual toil from your incident workflow: click once to promote any alert to an incident, get dedicated channels created automatically, page responders without leaving Slack, and manage all your settings in one place. This is part of our path to autonomous operations: reducing toil, protecting your capacity, and letting you stay in flow. If you’re only using PagerDuty for on-call scheduling, you’re missing the full picture.

Get Valid TLS Certificates for Icinga Web Despite a Firewall

Lots of big companies lock down their IT infrastructure in the internal network, sometimes they even use only locally mirrored repositories. I totally understand this, especially since our CVE-2024-49369. Nowadays, when LLMs find security holes even in OpenBSD, you definitely shouldn’t expose any services to the public without need.

How to Prevent AI Agents From Deleting Production Data

There’s a new question teams are asking. How can we prevent AI agents from deleting production. When Cursor deleted PocketOS’s entire production database in nine seconds, the agent wasn’t malfunctioning. It had full technical capability, but it was inferring operational authority from static code rather than live environment state. That gap between capability and context is the root cause. This article breaks down exactly how that happens, and what runtime visibility does to stop it.

The state of cloud and AI in 2026

Over the past decade, cloud computing has evolved from an emerging technology into the foundation of modern digital infrastructure. However, the latest industry research shows that the industry has now crossed a critical threshold. The conversation is no longer about whether to adopt cloud, cloud-native technologies, or AI. Instead, it has shifted toward operational efficiency, economic predictability, and infrastructure at scale.

The State of DCIM Software in 2026

Data Center Infrastructure Management (DCIM) software has matured considerably over the past decade. Deployments are faster, interfaces are easier to use, integrations are deeper, and organizations across industries are seeing real, measurable results. According to Gartner, DCIM software has reached a critical inflection point in the Hype Cycle: the Plateau of Productivity.

Inside the .de DNS Outage: Real-World Data from UptimeRobot.

In the evening of May 5th, 2026, large parts of the German web briefly went dark. For a few hours, anyone trying to load a.de address through a major DNS resolver got errors instead of websites. Bahn.de, Amazon.de, and Spiegel.de were among the affected. Major brands like Telekom, DHL, and Sparkassen felt it too, along with hosting providers Hetzner, Strato, and Ionos.

Resolve's Agents of IT - S2Ep9 - When AI Personalization Gets too Personal

In this episode of Agents of IT, we dive into one of the biggest conversations shaping enterprise AI right now: personalization. From copilots vs autonomous agents to the “creepiness threshold” of hyper-personalized AI, we explore what organizations are getting right, what they’re getting wrong, and why context matters more than ever in the future of IT operations. Topics covered in this episode: The team also breaks down.