Operations | Monitoring | ITSM | DevOps | Cloud

SaaS Leaders: Do You Know Who Your Least Profitable Customers Are? Here Are 4 Reasons You Should

At CloudZero, we talk to leadership teams at SaaS and companies every day. When it comes to individual customer profitability, the vast majority of them fall into two camps: they’re either taking their best guess — or they have no idea. Typically only the largest companies - those with the resources to dedicate a 5-10 person engineering team to calculating cost - have this level of insight. And you can be sure they yield that knowledge to their competitive advantage!

Monitoring Elastic Cloud deployment logs and metrics

The ability to monitor your Elastic Cloud deployment is critical for helping ensure its health, performance, and security. Our Elastic Observability solution provides unified visibility across your entire ecosystem — including your Elastic Cloud deployments. Elastic Observability allows you to bring your logs, metrics, and APM traces together at scale in a single stack so you can monitor and react to events happening anywhere in your environment.

Reducing Mean Time to Resolution With Auvik

When something goes wrong in your network, you often don’t find out about it until your users are affected. By then, you’re on the receiving end of an angry phone call and you’re left scrambling to identify the issue and understand its root cause. As soon as you hang up (if the affected user even lets you hang up), you’re in a race against the clock.

New design, layout, and features-the all-new UI of ServiceDesk Plus Cloud is here

The all-new UI of ServiceDesk Plus We are excited to launch the all new user interface for ServiceDesk Plus Cloud, the flagship ITSM software from ManageEngine. This latest UI update takes cues from the minimal design language and features restructured layouts that puts the user at the center of every module interaction. The new user experience is based on four dimensions. This redesign comes with multiple new features, as well.

Shipa

Shipa’s cloud native application management framework allows organizations to successfully run mission-critical applications on Kubernetes in days instead of years.

Is your logging ready for the future?

Log scaling is something that should be top of mind for organizations seeking to future-proof their logging solutions. Logging requirements will grow through use, particularly if not maintained or utilized effectively. There are barriers to successful log scaling, and in this post we’ll be discussing storage volume problems; increased load on the ELK stack, the amount of ‘noise’ generated by a growing ELK stack, and the pains of managing burgeoning clusters of nodes.

Monitoring Jenkins: Essential Jenkins Logs to Watch Out For

Monitoring Jenkins is a serious challenge. Logging is often overlooked, but it provides a wealth of information about the health of your Jenkins instance. The following are some approaches to generating informative logging to these issues, that can help to monitor and provide suitable explanations of where the problems lie; even identifying what the possible solutions are.

Kibana Dashboard Tutorial: Spice up your Kibana Dashboards

When it comes to dashboarding, Kibana is king. Since its release Kibana has changed the way businesses visualize data. Kibana is a fairly intuitive platform and offers some seriously impressive ways to visualize data. In this kibana dashboard tutorial, we are going to help you unlock the full potential of the platform and help you become a Kibana guru. When it comes to visualizing data Kibana is well suited for monitoring logs, application monitoring, and operational intelligence.