Operations | Monitoring | ITSM | DevOps | Cloud

Route Critical Alerts Evenly and Move Faster from Message to Phone Call

It’s been a busy quarter at OnPage. We recently rolled out our updated Enterprise Management Console to a select group of beta customers, and the early feedback has been exciting to see. The new experience gives teams a cleaner, more modern way to manage critical communication workflows, on-call schedules, alerting activity and team visibility from one place. But we have not slowed down there.

OnCall Rotation Software for IT Ops Boosts Response (2026)

The chaos of manual on-call management is a familiar story for many IT Operations teams: frantic phone calls, confusing spreadsheets, missed alerts, and frustrated engineers on the verge of burnout. This reactive approach doesn’t just strain your team; it risks service-level agreement (SLA) breaches and customer churn.

We wrote the docs

Most security vendors hide their documentation behind a login. Some don’t write it at all. You get a sales page, a demo, and a request to install an agent on your servers, and you’re expected to trust that the thing does what the marketing says. That’s backwards. So we wrote the docs, and we put all of them at certkit.io/docs. No login, no account gate, no “contact us for details.” You can read every page before you create an account.

When Local Blocks Go Global: The India-Telegram BGP Incident

Yesterday’s leak of a BGP hijack intended to block Telegram in India is the latest routing mishap best described as intentional, but also accidental — a pattern dating back to Pakistan Telecom’s infamous hijack of YouTube in 2008, in which a domestic block escaped containment and disrupted the service worldwide.

Scout MCP Server: Example Prompts, Use Cases, and What's New

The Scout MCP server connects your AI assistant directly to your Scout Monitoring data. Instead of switching between your editor, Scout, and a chat window, your assistant can pull traces, errors, N+1 insights, and endpoint metrics on its own and use that context to suggest or make fixes right in your codebase. This covers how to connect it, what to ask it, how other teams are using it, and what we shipped recently.

Why AI observability is a critical ITOps priority

AI Observability is a Critical Priority for ITOps Teams See how LogicMonitor helps ITOps teams monitor AI workloads, reduce blind spots, and move toward Autonomous IT. Schedule a meeting AI has shifted from experimental pilots to everyday business operations. Customers are interacting with AI-powered applications. Engineering teams are building with LLMs, GPUs, APIs, and automation at a much faster pace. That adds to the visibility strain on already overburdened ITOps teams.

Reduce Alert Fatigue with Composite Alerting in Hosted Graphite | Tutorial

Tired of noisy alerts waking you up for issues that are not actually impacting your services? In this tutorial, we walk through MetricFire's Composite Alerting capabilities and show how to combine multiple metric conditions into a single high-confidence alert using AND / OR logic. Learn how to: Reduce alert fatigue and false positives Create service level alerts in Graphite Combine CPU, latency, and database metrics into meaningful alerts Use conditional logic to improve signal quality Build smarter observability workflows with Hosted Graphite.

The sovereignty debate explained with Nine23

Who really owns your data? Data sovereignty has become one of the defining issues shaping digital infrastructure, cloud strategy and AI adoption. But what does it actually mean, and why has it become a board-level discussion for so many organisations? In Episode 4 of Perspectives from the Edge, Pulsant's Wendy Shearer is joined by Steve Jewell, CEO of Nine23, to explore data sovereignty and its relationship to security, resilience and digital transformation.

How one PM scaled customer discovery with AI

Customer interviews are one of the most powerful ways to build better products — but they’re also time-consuming. In this video, Avinoam “Avi” Zelenko, Principal Product Manager at Atlassian, shares how he transformed the way he runs customer interviews using AI automation and Rovo agents. What used to take hours of coordination, note-taking, and manual summaries now happens automatically. By stitching together the Teamwork Collection and Slack, Avi built a workflow that captures conversations, summarizes insights, and shares them across teams in real time.

Why Day 2 Operations Are Harder Than Deployment (And What To Do About It)

Getting your application deployed feels like finishing a race. You push the code, the containers spin up, the health checks go green, and for a brief moment everything feels solved. Then Day 2 arrives. Day 2 is not a specific date. It is the entire operational life of your application after that first successful deployment. It is the stretch of time that can last years, and it is where most teams quietly discover that deployment was the easy part.