In recent years, the field of Information Technology Operations (ITOPS) has witnessed a revolutionary transformation with the advent of Generative Artificial Intelligence (AI). This cutting-edge technology has brought about significant changes in how IT operations are managed and has proven to be a game-changer for businesses worldwide. In this blog post, we will explore the revolution of Generative AI in ITOPS, its impact, benefits, and the prospects it holds.

If anything’s going to decide what the future of IT automation holds, it’ll be artificial intelligence (AI) and generative AI. And if this past half-year hype has proven anything, it’s that we could see some serious, game-changing surprises. Did anyone see generative AI including tools like ChatGPT coming?

Few areas of development have seen as much recent change as mobile. Mobile phone and app usage spiked during the pandemic as we adapted to life with social distancing procedures. And even post-Covid, many mobile habits have stuck, whether it’s using apps for connecting with friends, shopping, getting healthcare, or staying fit. In the first half of 2022, daily time spent on mobile devices in the US was up 39% from three years ago and up 9% from late 2021.

As part of my work as a Head Nerd, I have the pleasure of meeting with MSPs from all over the world. About a month ago, I was speaking with four technicians from a global MSP based out of California. They were very technically savvy, had a deep understanding of PowerShell, and had a huge emphasis on automation in their business.

The popularity of open-source log management tools has been on a steady rise in recent years. As businesses become increasingly reliant on software applications and cloud-based services, logging has become an essential part of operations. Log management is a crucial process for organizations to collect, store, and analyze log data. Businesses can troubleshoot problems, identify security threats, and optimize system performance by effectively managing log data.