Operations | Monitoring | ITSM | DevOps | Cloud

Modern organizations generate more data than ever before. Logs, metrics, traces, and events stream from every application and every physical and virtual layer of infrastructure. Hidden inside this telemetry are pieces of sensitive information that security teams do not expect to see. Social Security numbers, account identifiers, medical details, personal contact information, and other forms of PII can appear in unexpected fields and formats. Static tools cannot keep pace with this volume or variability.

After four days of AWS re:Invent—a 65,000-step marathon that included 60,000 attendees spread across five Las Vegas campuses—and navigating the latest installment of this 13-year-old cloud pilgrimage, we’re all a little dehydrated but significantly wiser. The volume of announcements felt less like a single flood and more like a river branching into three powerful currents. Making sense of this massive technological convergence requires zooming out.

For our last episode of 2025, we’re focusing on Datadog releases announced at AWS re:Invent. Join Jeremy to see how you can manage logs at petabyte scale in your infrastructure, eliminate unneeded costs in Amazon S3 buckets, build agentic workflows, and detect credential leaks. Later in the episode, Scott spotlights how you can connect your AI agents to Datadog tools and context with our MCP Server.

We launched agent monitoring earlier this year, allowing our users to instrument LLM usage and tool calls in their applications. However, we only had Agent Monitoring support for Python and JavaScript. We’ve been working on creating an Agent Monitoring SDK for.NET — specifically for Microsoft.Extensions.AI.Abstractions.

You've set up the Cortex MCP and connected it to your AI assistant and IDE. You ask about service ownership, check a Scorecard or two, and it works. You're impressed by how much faster this is than clicking through the web UI. Now you're wondering what else you can do with it. I'm willing to bet we've hit a nerve with that "hypothetical" scenario. The Cortex MCP works exactly as designed, but it's deceptively difficult to know which questions to ask and when to ask them.

If there’s one thing clear from our AI-powered observability webinar, it’s that observability has officially graduated from a “nice-to-have” to a business-critical discipline, and AI is helping lead that charge. Our webinar brought together guest speaker Stephen Elliott, Group VP at IDC, and Ranbir Chawla, former SVP of Engineering at RB Global, for an hour of insights that mixed data, experience, and hard-won lessons from the trenches.

Most AI programs don’t fail on model quality. They fail because the experience makes people either over-trust or quietly avoid the system. Employees often use AI more than leaders realize, frequently without training or guardrails. Interfaces that just “show an answer” without confidence, provenance, or recourse create two risks: blind reliance and shadow use.

Since launching Harness in 2017, we’ve been on a mission to unlock faster innovation by removing the bottlenecks that slow software engineering teams down. From day one, we believed that the biggest obstacles in engineering weren’t in writing code — they were in everything that followed.