Operations | Monitoring | ITSM | DevOps | Cloud

What are agentic IT Operations?

The rise of hybrid cloud, CI/CD, agile methodologies, and microservices has dramatically accelerated innovation, but it has also brought corresponding increases in complexity, fragmentation, and chaos. Enterprise IT departments are struggling to keep up. To stay ahead of these complex environments, enterprises have dramatically increased their spending on observability and IT Service Management (ITSM) tools. However, despite a 20% year-over-year increase in spending, incident detection remains poor.

Apple in Talks with Google to Power Next-Gen Siri with Gemini AI

Apple is officially considering several paths to revitalize Siri, its voice assistant introduced in 2011 but now deemed sluggish compared to its rivals. As reported by Bloomberg, the Cupertino-based firm is in early talks with Google to incorporate Gemini, the generative AI model from the Alphabet subsidiary, into the next Siri, which is set to launch in 2026. The aim would be to create a completely reconfigured Siri, that is more "intelligent" and "conversational.".

Building Autonomous Operations with AI Agent Orchestration in ServiceNow

You don’t invest in automation just to shave seconds off a workflow. You do it to reclaim time, reduce overhead, and eliminate waste that eats into margins. For a while, scripted chatbots and tier-1 deflection provided some degree of automation. They could close low-priority tickets or route FAQs, but rarely solved what mattered: zero-touch resolution and outcomes that don’t need follow-ups. Most enterprise automation is surface-level.

Gemini AI Pricing: What You'll Really Pay In 2025

If your team is experimenting with Google’s latest Gemini models, you’ve probably noticed the pricing can get murky. And like any cloud service, usage-based billing means those features can quickly rack up your SaaS costs. Free tiers fade fast. Token usage gets fuzzy. And before long, your GenAI bill feels more like a guessing game than a budget line item.

How to Make AI Your Partner in Content?

Artificial intelligence (AI) is transforming the way we approach content creation. Many mistakenly consider it as technology replacing human creativity. In reality, AI serves as a powerful assistant that many are using for various purposes, such as: Those who are using AI as their collaborative partner rather than a replacement for human insight are unlocking its true potential. In this blog post, we are going to share some effective strategies that smart content creators have adapted for using AI as a partner in their content.

Defining Digital PR in the Age of AI

The landscape of public relations has undergone a dramatic transformation in recent years, with artificial intelligence emerging as both a powerful tool and a fundamental force reshaping how brands communicate with their audiences. As we navigate this new era, understanding what digital PR means in the context of AI-driven marketing becomes essential for businesses seeking to maintain relevance and build meaningful connections with their target markets.

Set up Splunk AI Assistant for SPL in Enterprise environments with Cloud Connected Integration

Unlock the power of the Splunk AI Assistant for SPL in your enterprise environment! In this quick tutorial, we'll walk you through the entire process, from downloading the app on Splunkbase, accepting the license agreement, and installing it in your environment, to completing the cloud-connected configuration which now allows you to use the AI Assistant in even more environments!

The Journey to Zero Ticket IT with Agentic Automation

See how RITA, Resolve’s intelligent AI agent, instantly resolves IT issues before they become tickets. In this live demo, you'll get a front-row seat to how RITA automates routine service desk requests, helps technicians troubleshoot faster, and brings the Zero Ticket IT vision to life. Hosted by Ian Coppock and demoed by Derek Pascarella, this is automation in action.

95% of AI Pilots Fail - Here's How to Be the 5%

When MIT released research showing that 95% of enterprise AI pilots fail to deliver measurable business impact, it made headlines for a reason. After years of heavy investment in artificial intelligence, the vast majority of organizations still haven’t moved beyond pilots that promise much but deliver little. This doesn’t mean AI itself is broken. In most cases, the technology performs as intended.