Operations | Monitoring | ITSM | DevOps | Cloud

Welcome to the AI research bites. This series of short and informative talks showcases cutting-edge research work from ServiceNow AI Research team. The AI Research Bites are open to all, especially those interested in keeping up with the fast-paced AI research community. Modern web agents can read, but few can see holistically. Despite rapid progress in multimodal LLMs, today's models falter when asked to visually ground UI elements, reason over DOM structures, or edit complex layouts across diverse languages and domains. WebMMU is our attempt to course-correct.

The Datadog Cursor Extension uses the Datadog remote MCP Server to give developers access to Datadog tools and observability data directly from within the Cursor IDE. The Cursor Extension enables you to view live variable values that your logpoints capture during execution, and you can use the Cursor Agent to identify the lines of code responsible for the issue at hand. The Datadog Cursor Extension is now available in Preview.

In this video, we introduce EventiQ in Splunk ITSI, a powerful AI-driven solution designed to cut through the noise and help you find the root cause of issues faster. We’ll show you how EventiQ automatically analyzes and groups related alerts into actionable episodes, significantly reducing alert volume. We’ll cover how to enable EventiQ for a Notable Event Aggregation Policy and review the resulting episodes that it creates.

In this episode of Azure On Air, Michael Stephenson sits down with Kent Weare from the Azure Logic Apps product team live at the INTEGRATE 2025 to explore one of the most exciting evolutions in Azure integration: AI-powered agents.

In this episode of Uplink, we’re joined by Jay Smith, VP of Data Center Operations and Engineering at Evocative. With nearly 30 years in the industry, Jay unpacks how data centers are adapting to support AI’s massive power and cooling demands. This episode covers: Why colo is thriving in the AI era Liquid cooling and rear-door heat exchangers Powering 275kW racks and beyond How AI inference is shifting compute to the edge Career opportunities in infrastructure without a degree.