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AI

How to Transform IT Service Management with Generative AI

It’s no secret that AI and automation can help IT teams reduce workloads and accelerate service delivery — in fact, Ivanti research shows that 92% of IT workers find automation necessary to be efficient at their job. However, when it comes to the use of generative AI, IT professionals are not convinced: 56% believe that it will benefit employers more than employees. Some of this scepticism comes from lack of clarity around gen AI plans and applications in the organization.

AI Governance in 2024: An Overview

In a world where artificial intelligence (AI) seems is leaping forward and is growing at a CAGR of almost 40%, questions about governance and ethics with the use of AI are surfacing. As humans continue to develop AI systems, it is crucial to establish proper guidelines to ensure powerful technologies like generative AI and adaptive AI are used in a responsible manner.

The EU AI Act: What you need to know

The European Union’s new legislation is the first of its kind — and has global reach On December 8, 2023, the European Union made a significant step in digital governance by introducing the first set of comprehensive artificial intelligence (AI) regulations. This legislation, poised for a European Parliament vote by early 2024, is first out of the gate in regulating AI.

An introduction to Duet AI in Google Cloud

Join this session to discover how Duet AI in Google Cloud, an AI-powered collaborator, can boost your team’s productivity and expertise in the cloud domain. We’ll explore the powerful features of Duet AI, such as AI-driven code assistance directly in integrated development environments to increase developer productivity, AI-backed operations to help operators better manage cloud infrastructure and application, AI-powered data exploration, and Duet AI in AppSheet that empowers business users to build apps in the cloud. We’ll also share our vision for Duet AI, explore the future roadmap, and demo its key features.

Impressions from Gartner IOCS 2023

Gartner’s IT Infrastructure, Operations & Cloud Strategies Conference (IOCS) is an annual event that attracts ITOps, SRE, and DevOps leaders from around the world. As Gartner explains, IOCS “brings the world’s technology leaders together to hear top trends, find objective answers, and explore topic coverage in addition to best practices. Gain the insights and guidance to create an effective pathway to the future and network with your peers.”

Webinar Recap: Building an AI Anomaly Detection Pipeline with InfluxDB

In this webinar hosted by InfluxDB and HiveMQ, we focus on how you can create value for your business using new tools in the AI and database ecosystem to quickly deploy AI models to perform tasks like anomaly detection. The webinar starts with a high-level overview of how MQTT and time series data can be valuable in an industrial IoT environment.

How AI Can Catalyze Digital Resilience: An Introduction to Splunk's Philosophy

ChatGPT and other LLMs have become so accessible that even our grandmas know about AI. But what’s really happening beyond the hype? Recently, I sat down with IT and security leaders Cory Minton and Kirsty Paine to share the inside scoop on how we’re thinking about AI here at Splunk. Watch the replay of our conversation here.

Episode 1 | Tushar Srivastava on BPM, Process Mining and AI Automation

In this inaugural episode of the Tech Decisions Podcast, the hosts introduce the show and its purpose of making enterprise technology research accessible and insightful. The guest, Tushar Shrivastava, a BPM enthusiast and former Gartner analyst, provides an overview of BPM (Business Process Management) and the technologies it encompasses, including business process automation, process mining, and task mining. The importance of investing in BPM technologies is discussed, along with successful outcomes of BPM implementations.