Operations | Monitoring | ITSM | DevOps | Cloud

Why AI agents don't need infrastructure running 24/7

Aug 19, 2026 By Upsun In Upsun
AI agents don't need a server sitting there while they wait for the next prompt. They need infrastructure that shows up, does the job, and disappears. In this Product Highlights conversation, Nicolas Gommenginger, director of product at Upsun with more than four years leading the platform's core functionality, breaks down Upsun's newest primitive: task containers. His take: "What really triggered us to go ahead and implement it is the rise of AI agents, because tasks are something ideal for running them." We get into.
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grafana

Knowledge Graph as context for LLMs: demonstrating decisive RCA and faster production performance

Aug 19, 2026 By Sarah Constant In Grafana
On the product team here at Grafana Labs, we consider AI agents our users, too. That’s why we set out to test how well agents can debug incidents across the full stack, and how much better they perform with Grafana Cloud’s Knowledge Graph vs. using raw telemetry alone. Our early results are promising. In one real incident we replayed 16 times each way, an agent with Knowledge Graph context found the correct root cause 15 times, compared with just once using raw telemetry alone.
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harness

Harness Announces Capabilities that Enable Security at Machine Speed | Harness Blog

Aug 19, 2026 By Rahul Sood In Harness
Vulnerabilities used to move at human speed. A researcher found one, disclosed it, and defenders had days - sometimes weeks - to respond before it was weaponized in the wild. That window is gone. According to the Edgescan 2026 Vulnerability Statistics Report, it still takes an average of 55 days to fix a vulnerability - but the Zero Day Clock shows attackers going from disclosure to first exploit in as little as 6 hours.
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upsun

Trust you can verify: security assurance for the AI era

Aug 19, 2026 By Upsun In Upsun
When you choose a cloud platform, you're entrusting a provider with sensitive business information, customer data, critical applications, and a growing share of your operational resilience. Increasingly, you are also entrusting it with AI. And that changes the questions you should be asking. Marketing claims cannot answer these questions. Independent evidence can. Here is what that evidence looks like at Upsun and why it matters to your next supplier review.
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elastic

7 lessons for IT leaders on using observability to monitor AI applications

Aug 19, 2026 By Brad Quarry In Elastic
What it takes to prove AI value with LLM observability Over six months, the Elastic IT team ran internal AI applications that returned $2.5 million in operational time to the business.1 A conversational support assistant moved us from zero digital resolution, where anything complex became a ticket, to 30% of support interactions closing without one.
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Why Tracking AI Overviews Is a Data Pipeline Problem, Not a Marketing One

Why Tracking AI Overviews Is a Data Pipeline Problem, Not a Marketing One

Aug 19, 2026 By OpsMatters In OpsMatters
Something quietly moved onto the ops backlog over the past eighteen months. Executives began asking whether the company appears in AI-generated search answers, and the request landed with whoever owns data collection rather than with the people who own the question.
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