Operations | Monitoring | ITSM | DevOps | Cloud

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Recent outages tied to AI-assisted code changes have pushed companies into a corner. After several incidents with massive “blast radius” impacts, organizations like Amazon introduced stricter controls—mandating that senior engineers manually review all AI-generated code before it hits production. That response makes sense on paper, but it exposes a fatal flaw in the modern development pipeline.

Generative AI has the potential to transform workplace productivity – but do organizations know how to deliver on that promise? New research shows that employees who use generative AI tools engage with them up to ten times per day, spending over three hours per week interacting with AI at work. And yet within the same organizations, large groups of employees have never meaningfully engaged with these tools at all.

MCP and A2A are the two protocols that make agentic AI governable at enterprise scale. One controls how agents use tools, and the other controls how agents work together. AI in the enterprise is no longer confined to chat windows. It’s operating inside incident queues and automation pipelines. Increasingly, teams are using AI agents to take action: detecting incidents, executing remediations, updating tickets, coordinating across systems.

In today's cloud-native environments, managing resource waste and optimizing costs can feel like a constant battle. Operators, along with their fearless FinOps teams, spend countless hours hunting down unused resources, deciphering complex telemetry data, and manually implementing code or configuration changes to try to reduce cloud costs. But what if you could automate the entire process, from identifying waste to implementing the fix, all based on actual production telemetry?

You spent the last decade obsessing over connectivity. You bought into the hype that ‘data is the new oil.’ You fitted your entire fleet with sensors and built massive dashboards to track everything from battery cell temperature to tire pressure. The mission was simple: Capture every metric. Congratulations, you succeeded. You are now drowning in terabytes of data. But here is the hard truth: Data without action is just expensive noise.