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Alerting

AlertOps Automates Ticket Lifecycle with ConnectWise Manage Integration

Chicago, Illinois — November 23, 2020 — AlertOps has integrated its major incident management platform with the ConnectWise Manage professional services automation (PSA) software. The integration empowers end-users to forward ConnectWise Manage tickets to AlertOps as alerts and increase visibility across the ticket lifecycle. With the integration, users can automatically create an alert in AlertOps and a ticket in ConnectWise Manage at the same time.

Introducing: Alert Response as Code

Alert Response as Code is Interlink’s software-based, programmatic model for identifying incident alerts and driving an automated response. IT teams can automate the triggering of recovery processes that would otherwise involve running individual, manual steps across multiple applications, devices and operating systems.

OpsRamp Discovery and Monitoring 2020

In this video, we will show you how the OpsRamp #Fall2020 release simplifies the discovery and monitoring of #cloud and #cloudnative resources. Learn how OpsRamp’s new onboarding wizard can get you up and running in as little as four steps, and how the new curated dashboards save time so that you can see your infrastructure health in one place quickly, with a modern look and feel.

Highlight Critical Security Attacks with Logz.io's New Alerts Correlation

The ever-evolving cloud-native landscape creates constantly changing attack surfaces. As a result, teams implement a whole suite of security tools to identify large varieties of vulnerabilities and attacks, as well as monitor more logs than ever to find malicious activity. But monitoring so much information can cause a barrage of notifications and alerts. Even if you’re identifying real security threats, it can be impossible to know where to start and where to focus.

What's New: Change Impact Mapping, Visibility, and On-Call Improvements

We’re excited to announce a new set of product updates and enhancements to the PagerDuty platform! Our latest release expands Change Impact Mapping integrations and experiences, gives access to the Visibility dashboard for Business plans, improves on-call processes and analytics, and advances incident response automation so teams can work more efficiently during the moments that matter.

Anodot the business monitoring platform

Business metrics are notoriously hard to monitor because of their unique context and volatile nature. Anodot’s Business Monitoring platform uses machine learning to constantly analyze and correlate every business parameter, providing real-time alerts and forecasts in their context. This is machine learning packaged in a turn-key solution – no data science experience needed.

Hypercare Support for the Holidays

With the winter holidays fast approaching, many retail businesses are turning their focus to hypercare as they prepare to move goods and services at peak levels. But what is hypercare? Here at PagerDuty, we use the following working definition: Hypercare is the period of time where an elevated level of support is available to ensure the seamless adoption or operation of a system.