With the speed of change in artificial intelligence (AI) and big data, podcasts are an excellent way to stay up-to-date on recent developments, new innovations, and gain exposure to experts’ personal opinions, regardless if they can be proven scientifically. Great examples of the thought-provoking topics that are perfect for a podcast’s longer-form, conversational format include the road to AGI, AI ethics and safety, and the technology’s overall impact on society.

This is the first in a series of interviews with experts about reliability, incident response, and related topics. Jeff Smith has been in the technology industry for over 20 years, oscillating between management and individual contributor. Jeff currently serves as the Director of Production Operations for Centro, an advertising software company headquartered in Chicago, Illinois. Previously he served as the Manager of Site Reliability Engineering at Grubhub.

In this week’s tech tip, we are going to show you how to set up an integration with the instant messaging and collaboration app, Slack. These days, collaboration tools like Slack and Microsoft Teams are indispensable to the distributed workforce. In addition to being an instant messaging system that lets you bypass email, Slack has lots of add-ins for other workplace tools.

Our December update lets it rip once again: From now on, you can create and manage multiple teams in your SIGNL4 subscription. For this purpose, we have also added a new user role and enhanced our web app. This makes it much easier to centrally manage multiple departments in your organization. Creating, setting up and supporting these departments or teams thus becomes a breeze. All details can be found in this blog article.

In 2020, enterprises have meaningfully accelerated their digital transformation. The global financial advisory firm KPMG, notes that “For a majority of U.S. CEOs, the pandemic has meant an acceleration in digital transformation by months or even years. The move to digitization has accelerated, and the benefits will be permanent. There is no going back.” Software vendors are seeing this very clearly too.

As we are seeing subscription-based software license models ‘rule the world’, one might wonder why they are that successful. And we need to ask the question if they are truly in the interest of customers. A major driver of course has been the rise of ‘software as a service’ which natively involves permanent cost of hosting and operation by the software company on behalf of the customer.

Today, we are excited to announce a new integration - PagerTree Forms! PagerTree Forms are simple (PagerTree hosted) forms that can be made public so your customers can quickly create an alert outside the PagerTree ecosystem. PagerTree Forms also support custom CNAMES so you can host them on your own domain (ex: https://support.example.com). The CNAME option is secured via HTTPS using self signed Let’s Encrypt certificates.