Operations | Monitoring | ITSM | DevOps | Cloud

Winning on Black Friday - IT Incident Response Made Simple

Even with all the changes in consumer behavior due to COVID-19, Black Friday and Cyber Monday is here to stay. Social distancing measures that limited instore shopping in 2020 has only led more people to shop online, and this trend is expected to continue in 2021. Preparing your e-commerce website and business for the seasonal business surge around Black Friday and Cyber Monday 2021 is crucial.

Why Net at Work employees are sleeping soundly again

Net at Work is a German IT company with over 100 employees that provides its customers with solutions and tools for digital communication and collaboration. Their product NoSpamProxy offers reliable protection against spam and ransomware, legally compliant email encryption and more. Customers of Net at Work are using it as a SaaS solution, and it is being monitored with the agentless network monitoring software PRTG Network Monitor from Paessler AG.

Tutorial: Setting up AWS CloudWatch Alarms

AWS CloudWatch is a service that allows you to monitor and manage deployed applications and resources within your AWS account and region. It contains tools that help you process and use logs from various AWS services to understand, troubleshoot, and optimize deployed services. I’m going to show you how to get an email when your Lambda logs over a certain number of events.

Face Detection using Robotic Data Automation(RDA) in 4 mins

Perform real-time face detection through a webcam/recorded video using Robotic Data Automation(RDA) in 4 mins. This method is so quick that we can start getting real-time reports on the faces of every person/object in the video without much performance overhead. The best part is it's a low code tool. Intriguing enough?

Divisions of Family Practice Adopts OnPage to Enhance Clinical Communication

Effective healthcare communication requires proper software and processes to ensure that the right person receives timely messages. Unfortunately, Divisions of Family Practice (DoFP), a large community-based network of physicians located in British Columbia, Canada, relied on a third-party answering service to connect long-term care facilities (LTCFs) with on-call providers.

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Robotic Data Automation (RDA): Top 5 emerging opportunities for CXO/IT leaders

As per Gartner, Hyper Automation is the top strategic technology trend for Enterprises. “The shift towards hyper automation will be a key factor enabling enterprises to achieve operational excellence, and subsequently cost savings, in a digital-first world,” said Cathy Tornbohm, Distinguished Research Vice President at Gartner. Businesses want to enable employees to make better decisions in the most cost effective way.

Improve MTTR by Using Machine Learning for Alerts

Did you know Freshservice can help reduce noise by up to 50% using ML algorithms? Watch our video to learn how Freshservice uses machine learning to translate the swarm of signals from the monitoring tools into stories you can act upon fast. Join us to explore our latest ITOM features to break the silos in your processes. #letsTalkITOM

Model-driven observability: Embedded Alert Rules

This post is about alert rules. Operators should ensure a baseline of observability for the software they operate. In this blog post, we cover Prometheus alert rules, how they work and their gotchas, and discuss how Prometheus alert rules can be embedded in Juju charms and how Juju topology enables the scoping of embedded alert rules to avoid inaccuracies.

New integrations: Amazon EventBridge, ServiceNow, Zendesk, Zammad, Splunk, and More

Our ecosystem continues to grow: we have added 10 new integrations within the last months. Integrations are the bridge between alert sources and on-call teams and have always been a top priority at iLert. They are one of the reasons why iLert is so easy to adopt for small and large companies alike.