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Incidents are lessons, not failures

Delivering digital operations excellence - DevOps, incident management, and keeping organisations running - is a constant challenge. As customer digital expectations rise, so do the complexities of the tech stack and cloud services integrations. But to insist on 100% uptime and rush through incident management without taking learnings into account creates a poor culture that can damage the ability of the DevOps team. This is not how a business creates resilient infrastructure and high-performing teams.
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What's new in Avantra 24.2

It's my pleasure to announce the release of Avantra 24.2. The second update of Avantra 24, building upon 24.1 which brought performance and customer requested bug fixes, 24.2 brings new innovations and enhancements to our Avantra platform. With over 300 changes in our development management system, Avantra 24.2 feels like a major release to us and we have something new everywhere you look. Let's dive deeper into the new features.

Maximizing Efficiency: How Managed IT Services Can Help Your Company

In today's fast-paced and technology-driven business environment, maximizing efficiency is crucial for maintaining a competitive edge. Companies across various industries are increasingly turning to managed IT services to streamline their operations and ensure they stay ahead of the curve. Managed IT services offer a comprehensive solution to managing a company's IT infrastructure, providing support, maintenance, and strategic planning that can significantly enhance productivity and efficiency. This article explores the various ways managed IT services can benefit your company, from reducing downtime to improving cybersecurity and enabling better resource allocation.

AKS Cost Optimization: How To Lower Your AKS Costs

Cloud-native applications continue to evolve and grow in complexity. And that complexity hurts the most when managing Kubernetes costs in Azure. AKS cost optimization may seem obvious, but it might also seem difficult to achieve. Microsoft’s fully managed Kubernetes service can help you run, manage, and deploy containerized applications. And while it optimizes performance, it can cause unexpected costs when improperly managed.

Going for gold: Testing the resilience of Olympic websites

As the world gears up for the Paris Olympics, it’s not just athletes who need to be in peak condition. This Olympics comes hot on the heels of the largest IT outage in history. Recovery efforts from the CrowdStrike outage are still ongoing. Lessons will be learned, no doubt, but at least one takeaway is already evident: the modern web is an oh-so-fragile thing; neglect digital resilience at your peril.

[New] Schedule Overrides is now live for every team member!

We are excited to announce a significant enhancement to our scheduling feature based on your valuable feedback! At Zenduty, we understand the importance of flexibility and efficiency in managing on-call schedules and ensuring seamless incident response. Previously, only team managers had the capability to edit schedules and add overrides. This meant that non-manager team members had to reach out to their managers to request override coverage, potentially delaying critical adjustments.

Enhancing Git Management in Python Projects

Git is an essential tool for version control, whether you are a developer or an IT pro. Git allows engineers to track changes, collaborate, and manage their code effectively. However, for beginners, navigating Git can be daunting. Enter GitLens, a powerful Visual Studio Code (VS Code) extension designed to enhance Git capabilities and simplify Git management.

Monitor Your ZFS Volume Manager With Telegraf

ZFS (Zettabyte File System) is a file system and volume manager that has robust data integrity features and uses checksums for every block of data, ensuring that any data corruption is detected and corrected. Additionally, it offers advanced features such as pooled storage, efficient snapshots and cloning, built-in data compression, deduplication, and high scalability, making it ideal for large-scale and high-performance storage environments.

Tops Metrics for CRM companies

CRMs are a valuable tool for businesses to organize their sales and customers. The benefits of having one include increased revenue, better visibility into accounts, automated tasks, and more. But, if your CRM needs to be fixed, it can create challenges for your business. CRM monitoring helps you fix problems before they become apparent. In this article, we’ll show you how to start with MetricFire.

Are Your Data Centers and IT Closets Prepared for the Next CrowdStrike Event?

On July 19, 2024, a major IT disaster struck when a CrowdStrike update caused widespread chaos. CrowdStrike, a cybersecurity firm, inadvertently pushed a faulty “sensor configuration update” for its Falcon Sensor software. This update caused 8.5 million Windows devices to crash. The impact was severe, affecting airlines, banking systems, and healthcare networks, and the recovery process was laborious, requiring manual intervention for impacted devices.