Operations | Monitoring | ITSM | DevOps | Cloud

What does it really take to move from reactive IT firefighting to intelligent, AI-driven operations? In this episode of Agents of IT, Resolve CCO Sean Heuer and COO Ari Stowe sit down with Bob Armstrong, AVP of Service Operations at Assurant, to unpack what happens when a 25-year service operations leader embraces AI, automation, and agentic workflows.

AI isn’t taking IT jobs. It’s changing them. Bob Strong from Assurant breaks down how automation is becoming a true teammate in IT.

Data sovereignty isn’t a checkbox – it’s now a board-level priority. Data sovereignty is everywhere right now, but for many organisations, it still feels abstract. In this first episode of Perspectives from the Edge, Assad Noori, Head of Digital Infrastructure Advisory for the UK at KPMG, speaks with Pulsant's Wendy Shearer, about why sovereignty has become a board-level issue, how AI and hybrid infrastructure are reshaping long-held assumptions, and why decisions about where data lives, moves, and is accessed now carry far wider implications than most organisations expect.

Noticed a sudden spike in your Azure bill? Unexpected Azure cost increases are often caused by hidden usage, overprovisioned resources, scaling changes, or limited cost visibility. In this video, we explain why Azure costs spike, how to identify Azure cost anomalies early, and what steps you can take to prevent budget surprises. Take control of your Azure spend with smarter, proactive cost management.

What does "Open Source" really mean in the age of AI? In the conclusion of her session at Civo Navigate India, OpenUK CEO Amanda Brock shares a fundamental truth for the global tech community. True openness is not about being local; it's about global collaboration and ensuring that technology is accessible for any purpose, without friction. As we build the next decade of innovation, the goal is to build better, together, across the planet.