Operations | Monitoring | ITSM | DevOps | Cloud

From batch scripts to AI coworkers, automation has evolved. In this episode of Agents of IT, Prasad Watve, Head of Automation Services at Tietoevry Tech Services, shares how IT has moved from manual scripting to agentic AI that learns, acts, and collaborates like part of your team. Hear how digital FTEs are reshaping service delivery, why Zero Ticket IT is closer than ever, and what skills IT leaders need to thrive in the AI era.

This year, Cortex users shipped faster, measured smarter, and proved what's possible when you give teams the right tools to understand their systems. Here's what 2025 looked like across the platform.

Learn how Cortex helps engineering organizations unlock AI excellence by measuring, standardizing, and improving how teams adopt and use AI coding assistants like GitHub Copilot, Cursor, and Claude. Cortex enables organizations to mature their AI practices—not just adopt AI tools, but adopt them safely, consistently, and with measurable engineering impact. What you’ll learn in this video.

Discover how Cortex helps engineering organizations unlock AI excellence by building the strong, reliable foundation needed for safe and scalable AI adoption. Cortex goes beyond just giving developers access to AI tools; it ensures your teams are ready to use AI safely, reliably, and at scale. What You’ll Learn in This Video: With Cortex, teams gain visibility into engineering practices, track compliance across services, and create a repeatable framework for safe AI innovation. By automating accountability and enforcing standards, Cortex helps organizations adopt AI with confidence, not risk.

Discover how Cortex helps organizations unlock AI excellence by bringing structure, visibility, and governance to teams that are building AI and machine learning models. As companies scale their AI initiatives, Cortex becomes the single source of truth for all ML and AI assets, ensuring reliable versioning, ownership, compliance, and responsible AI practices. What you'll learn in this video.

Give your AI-assistants and agents the repo context they need with GitKraken MCP. Now bundled with GitLens for IDEs. Give your agents full Git context, streamline decisions, and work faster across VS Code, Cursor, and your favorite AI tools. See how MCP connects your repos, providers, and Git into one smart, seamless layer if Git intelligence your agents and you can use. Perfect for developers building with AI. Perfect for teams who want clarity, speed, and zero context loss.