The latest News and Information on Helpdesk, Service Desk, IT Helpdesk.
I’m proud to announce that ServiceNow is the recipient of the 2023 Microsoft Partner of the Year Award for Modern Work - Apps & Solutions for Microsoft Teams. We're also the 2023 Microsoft Asia Pacific Region Independent Solutions Vendor Partner of the Year. At ServiceNow, our customers are at the core of everything we do. We believe these awards validate that we’re helping customers provide better experiences while simultaneously operating more efficiently.
Since ServiceNow launched the Service Graph Connector for OpenTelemetry in the Innovation Lab in April 2023, we’ve seen customers use it in pre-production environments. Today, I’m excited to announce that the Service Graph Connector for OpenTelemetry is generally available for production. Service Graph Connectors allow customers to load large volumes of data quickly and easily into their configuration management database (CMDB).
I’m excited to announce that ServiceNow has been named a Leader in The Forrester Wave™: Low-Code Development Platforms for Professional Developers, Q2 2023. We believe this validates our leadership in low-code innovation. According to the report, “ServiceNow continues to build on its IT credibility with focused, useful low-code innovations to address the technical and governance challenges of scaled, decentralized development and widespread automation.
I’m excited to announce The Forrester Wave™: Process-Centric AI For IT Operations (AIOps), Q2 2023 named ServiceNow as a Leader among the top vendors in the crowded AIOps market.1 Our journey to this position underscores our leadership in predictive AIOps. We’ve continuously harnessed the immense potential of AI to enhance operational efficiencies, drive productivity, and revolutionize user experiences.