PagerDuty Process Automation and Rundeck Open Source Release Notes 4.5.0
Product Manager Forrest Evans talks about new features in the 4.5.0 release of Process Automation and Rundeck Open Source.
Operations | Monitoring | ITSM | DevOps | Cloud
The Place Where Modern Operations & Technology Come Together
The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
IHS Markit: Centralizing Incident Management With PagerDuty & ServiceNow
In today’s digital world, organizations are constantly undergoing change. They’re moving to the cloud and rolling out DevOps at scale—all in the name of driving innovation. But moving from a monolith to microservices can lead to applications becoming increasingly distributed. When problems arise, customers don’t care how many teams and services you have, or how complex your architecture is. They only care that your services work when they need them to.
Strategic venture arms of UBS and Wells Fargo fuel further growth of BigPanda
Strategic venture arms of UBS and Wells Fargo fuel further growth of BigPanda's industry-leading AIOps platform
Wells Fargo invests in BigPanda to help eliminate costs
Wells Fargo invests in BigPanda to help eliminate operational costs and complexity of digital transformation
UBS invests in BigPanda to help drive digital disruption and innovation in AIOps
UBS is one of the leaders in the financial sector and one of the early adopters that are levering AI to do things better, cheaper and faster to bring their IT Operations in line with their cloud migration and digital transformation strategy. BigPanda is thrilled to have UBS as a customer and an investor to drive real transformation.
Automate user provisioning with SCIM
Many of our customers use an identity provider to provision new users to our app via SAML & SSO. We are further streamlining this user provisioning by integrating with SCIM 2.0 protocol.
How DORA will impact incident management at financial entities
The Digital Finance Strategy is a European directive that aims to support and develop digital finance in Europe whilst maintaining financial stability and consumer protection. There are three main components to the package: In this blog post, we’ll attempt to summarise the 113-page DORA proposal, highlighting how it will apply to incident management at financial entities.
Minimizing Data Science Model Drift by Leveraging PagerDuty
PagerDuty has an Early Warning System (EWS) model which helps the Customer Success and Sales departments ascertain the wellness of existing PagerDuty customers based on product usage and external business factors. This Early Warning System model has become critical infrastructure and the first line of defense in identifying poor product usage that could result in account churn.
Fast track video series: Integrate ticketing and messaging tools with BigPanda
BigPanda’s Agnostic Integrations provides powerful bi-directional integration for enterprise ticketing, service desk and collaboration tools such as chat and incident response, so operators can easily share BigPanda incidents with other users in their ticketing and collaboration tools of choice. With BigPanda, teams can easily automate ticket creation as well as notifications and war room creation in chat tools.
Connecting to incident.io with Zapier
At incident.io, we believe that incidents are for everyone. As part of enabling that mission, we think it’s essential to ensure that all users can create, configure, and maintain business processes related to an incident. Today, we have two approaches to support different people, products, and organisational structures: We’re excited to announce that we’re taking this further and adding Zapier to our growing list of options to automate your processes (and focus on fixing)!