Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

New Feature Friday: Understand & Improve Your DORA Performance with Cortex

This week on New Feature Friday, we’re highlighting two new releases that make it easier than ever to understand and improve your DORA performance: DORA Academy Course A guided learning experience that shows you how to use DORA Metrics and Cortex together to drive better engineering outcomes—without the data chaos. DORA Operational Readiness Scorecard An out-of-the-box template that benchmarks each service against DORA standards, giving teams an instant snapshot of where they stand and where to focus.

Reliability lessons from the 2025 Cloudflare outage

On November 18, 2025, X, ChatGPT, Shopify, and many other major sites went offline simultaneously. Even Downdetector, Ookla’s popular outage tracking website, briefly went offline. What caused this issue? Why were so many major websites affected by it? And what steps can you take to reduce the impact on your own applications? ‍

The 7 Most Common Incident Mistakes (and How to Prevent Them)

The hidden blockers slowing down your incident response and how to remove them before they become reliability risks. Incidents rarely go wrong because of one big failure. Most of the time, it’s a handful of small, familiar mistakes that slow teams down, muddy communication, or create confusion in the heat of the moment. Fortunately, these mistakes are predictable and fixable.

Packaging Operations Runbooks with Puppet Edge Workflows

Puppet Edge Workflows, available with Puppet Enterprise Advanced, provide the orchestration tools to define multistep workflows to run against your infrastructure. This allows Puppet experts to create workflows that Ops teams can run without having deep Puppet language knowledge or the underlying infrastructure.

Searching Certificate Transparency Logs (Part 2)

In the last post we discussed why we’re building our own Certificate Transparency (CT) search tool. There’s good background on the CT ecosystem in that post, so check it out if you haven’t. This post assumes a certain understanding of terminology covered previously. Now that we know where the CT logs live, and the different kinds of logs, we need to start reading them.