Operations | Monitoring | ITSM | DevOps | Cloud

Looking to maximize the performance of your Magento or Adobe Commerce store? In this deep-dive session, Platform.sh experts Jared Wright and Jerry’s Ida share best practices for optimizing infrastructure, caching strategies, database tuning, and deployment processes. Learn how to scale for high-traffic events like Black Friday Discover Magento-specific optimizations for caching, Redis, and MySQL Reduce downtime with efficient deployment strategies Use tools like Blackfire to track and improve performance.

Tired of drowning in IT alerts? Struggling to find the root cause of incidents? Edwin AI is here to help. Edwin AI is the first agentic AI built for IT teams, designed to cut through the noise, speed up resolutions, and prevent outages. Cuts alert noise by 90% – Less clutter, more focus Fixes issues 60% faster – AI-powered insights and recommendations Boosts team productivity by 20% – Automates tasks and escalations.

Find out how SQL Prompt helps you reduce manual, time-consuming work and increase productivity.

•Part of the Gremlin Office Hours series: A monthly deep dive with Gremlin experts. Reliability testing is ongoing, and tracking that work can be difficult in large organizations. According to our own product metrics, teams run an average of 200 to 500 tests each day! With so much happening, it’s hard to keep track of everything going on—unless you use Gremlin.

Dan Slimmon is an incident management veteran who's worked at Etsy, HashiCorp, and now leads consulting and training on pragmatic, non-bureaucratic incident response. In this episode, Dan shares his philosophy on "scientific incident response," the importance of hypothesis-driven troubleshooting, and why incidents should be seen as normal in complex systems.