Operations | Monitoring | ITSM | DevOps | Cloud

One of the most important realizations emerging across enterprise AI governance discussions is that most risky AI behavior is not malicious. Employees are typically trying to work faster. They are trying to summarize documents, accelerate research, draft communications, analyze spreadsheets, or automate repetitive tasks. In many cases, employees may not fully understand how AI providers handle uploaded information, what data policies apply, or where organizational compliance boundaries actually exist.

If an audit happened tomorrow, could you account for every IT asset your organization owns? For many IT teams, that question gets harder every quarter. Assets are scattered across offices, remote devices, spreadsheets, and cloud subscriptions, making them difficult to track. By the time an audit or renewal arrives, the gaps have already become costly.

For IT teams supporting VDI environments, the hardest part of a support ticket is rarely the fix itself – it's figuring out where the problem actually lives. And in most cases, first-level support engineers don’t have access to both the present and historic VDI-specific insights needed to triage the problem, so these VDI tickets are quickly escalated to the VDI team.

New Nexthink Infinity innovations empower IT to govern AI, automate remediation, and troubleshoot digital workplace issues faster, enabling faster action, smoother experiences, and stronger business outcomes. The future of IT requires more than actioning tickets. Modern IT teams are expected to safely enable AI, modernize infrastructure, improve employee productivity, and drive business outcomes in increasingly complex environments.

Apple Declarative Device Management (DDM) is now the standard for device management across Apple platforms. As part of this transition, Apple is retiring legacy software update controls in iOS 27, iPadOS 27, macOS Golden Gate, watchOS 27, visionOS 27, tvOS 27 and later releases. This is just one of several platform changes arriving this fall that could impact how your team manages and secures Apple devices. The good news?