Alloy Navigator Earns Highest User Adoption Award from G2
We couldn’t be more proud to share that G2, the world’s leading software review platform, has awarded Alloy Navigator the Highest User Adoption badge in its newest Fall 2023 Reports!
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The latest News and Information on IT Service Management, Service Desk and related technologies.
David Foxen on IT Asset Management Challenges, Opportunities, and Strategies
Are you ready to tackle the hidden IT Asset Management (ITAM) challenges that could impact your organization's efficiency and success? In this dynamic field, continuous learning is not just an option; it's a necessity. To equip you with insights, we delved into “ITAM Challenges: Epic Fails, Red Flags, And Tales From the Battlefield” during September's Ticket Volume podcast live recording.
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The Future of SQL Sentry
This month, I celebrate 11 years of working on SQL Sentry. I started as employee number 15 at SentryOne and then moved through various roles in support, customer success, and professional services to my current role as product manager. In an industry where innovation and adaptation are key, the journey of SQL Sentry and its team has been remarkable. SQL Sentry has come a long way since its early days.
Master IT Service Management with Powerful Ticketing Systems | The Ultimate Guide 2023! Infraon
Struggling to manage IT incidents, service requests, and problems efficiently? It's time to harness the power of IT Service Management (ITSM) ticketing systems! In this comprehensive YouTube guide, we take you on an exciting journey into the world of ITSM ticketing. Explore different ticket types, understand the advantages, and tackle crucial challenges that organizations face in IT service management.
Enterprise Service Management: Share the Force of ITSM Across the Enterprise
Implement the enterprise service management approach to revolutionize how your organization delivers services beyond IT.
See Yourself in Cybersecurity - How 3 Experts Transitioned into InfoSec Ep 27 | Security Insights
Welcome to Security Insights: where best-practice cybersecurity meets the real-world risks, workplaces, and roadblocks you face every day. Join Chris Goettl, head of Endpoint Security Product Management, and Ashley Stryker, your cybersecurity "rubber duck", as they review the security strategies and tactics that truly matter to the information security teams protecting organizations, agencies, and businesses like yours.
5 Best Software License Tracking Tools
Managing software licenses is not merely a matter of compliance; it's a strategic imperative for organizations seeking to optimize costs, mitigate risks, and streamline their IT Asset Management (ITAM) operations. To do this effectively, Software License Tracking tools are essential. To stay on top of assets, we bring you the five best Software License Tracking solutions in the market. Keep reading for a quick topic overview and a list of software alternatives!
Maximize the Value of Your IT Assets | The Ultimate Guide 2023 - Infraon
Looking to optimize your organization's IT resources and achieve business goals? This YouTube video has got you covered! Explore the importance of IT asset management planning, from reducing costs to improving security and productivity. Dive into the benefits of a well-developed IT asset management plan, including improved visibility, better resource utilization, cost savings, and compliance.
When generative AI helpdesks take control, will humans make the cut?
Let’s take a nostalgic trip down memory lane of traditional IT helpdesks. It’s reminiscent of waiting in long lines only to be told you’re in the wrong line. Or being serenaded by never-ending loops of elevator music? But, in a world where businesses are now laser-focused on customer success, these methods are antiquated and impractical. Don’t believe me? Ask any customer success manager.
Remote Desktop Integrations: Connect InvGate Insight to TeamViewer, Windows Remote Desktop, AnyDesk, And VNC
If you’re looking to integrate your IT Asset Management tool with a remote desktop application to streamline your support capabilities, you’ve come to the right place. InvGate Insight easily connects with the most popular options out there: TeamViewer, Windows Remote Desktop, AnyDesk, and VNC. And we’re about to show you exactly how in the next lines. So, stay tuned!