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The latest News and Information on IT Service Management, Service Desk and related technologies.

solarwinds

Analyzing the Micro Focus - OpenText Merger: Three Crucial Areas for Success

May 12, 2023 By Thomas LaRock In SolarWinds
History is filled with examples of corporate mergers gone wrong. There’s AOL – Time Warner in 2000 and HP – Compaq in 2001, and who can forget when Microsoft didn’t know what to do with all their extra cash and decided to buy Nokia, hoping it would help everyone forget about Windows Phone? As someone involved in more than a few acquisitions, I’ve learned how to tell if a merger will be successful.
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InvGate

The Definitive ISO 27001 Checklist to Implement the Standard [+Free Download]

May 12, 2023 By Sophie Danby In InvGate
ISO 27001 is the top internal standard for information security. When carried through correctly, it protects your environment, and makes people feel safer when using IT equipment. That being said, implementing the standard is no small task; many organizations feel overwhelmed, as they don't know where to start, or struggle and feel lost during the process.
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How to Create QR Codes for Asset Management

May 12, 2023 By InvGate In InvGate
Learn how to create QR codes for Asset Management on InvGate Insight, and associate them with your IT inventory assets. Managing an IT inventory can be challenging, but using QR codes for Asset Management is a great way to make it easier. Raise your hand if you never found yourself opening a bunch of identical laptops just because you didn’t have the serial number from the one you needed at hand. With QR codes, those days are gone. Using QR codes for Asset Management allows you to scan them and access the data associated with a particular device on your ITAM tool effortlessly.
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The Importance of Maintaining an Asset Register - Infraon

May 12, 2023 By Infraon In Infraon
Discover the importance of maintaining an up-to-date asset register for businesses of all sizes." In this informative blog, we explore asset management and the benefits of keeping track of physical, financial, and non-financial assets. Learn how an asset register can optimize asset utilization, reduce maintenance costs, and improve decision-making. This blog covers everything from accurate financial reporting to compliance with regulations. Plus, explore different types of asset registers and gain insights into effective asset management strategies. Take advantage of this valuable resource for businesses seeking to maximize efficiency and minimize risks.
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Infraon

The 7 Best Fixed Asset Tracking Software in 2025

May 12, 2023 By Ganesh Prabhakaran S In Infraon
As businesses grow, fixed asset tracking becomes increasingly important and complex. As a result, fixed asset tracking is a crucial aspect of managing business assets. These assets, which include equipment, vehicles, and other tangible items, are often significant investments for companies, and their value must be accurately recorded and monitored over time. There are many reasons why businesses may need fixed asset tracking software.
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Infraon

The 10 Best Fixed Asset Software in 2025

May 12, 2023 By Chandana In Infraon
Managing fixed assets can be a complex and time-consuming task, especially for businesses that own a large number of assets. Keeping track of each asset’s location, maintenance history, and depreciation can quickly become overwhelming without the right tools. This is where fixed asset software comes in. Fixed assets are long-term tangible or intangible assets a business acquires to use in its operations and generate income. Examples of fixed assets include.
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manageengine

Top tips: Use AI to improve customer engagement

May 11, 2023 By General In ManageEngine

Customer expectations aren’t what they used to be. Emerging technology trends have elevated the customer experience by bringing personalization and automation to the forefront. With these strides, companies have increased their customers’ expectations ten-fold. To meet rising customer expectations, the only solution is AI. While we’re only scratching the surface, here are a few ways AI can help improve your customer engagement.

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Asset Infinity

How QR Codes Can Improve Asset Management in Retail Stores

May 11, 2023 By Asset Infinity In Asset Infinity

QR codes have become a ubiquitous part of modern life, appearing on everything from product packaging to billboards. But QR codes are not just for marketing – they can also be a powerful tool for improving asset management in retail stores. In this blog, we will explore the benefits of using QR codes for asset management in retail, and how they can help retailers to streamline their operations and improve their bottom line.

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Enhancing Employee Experience with IT Service Management | Complete Guide - Infroan

May 11, 2023 By Infraon In Infraon
Discover how IT Service Management (ITSM) can revolutionize employee experience in our latest YouTube video. Join us as we explore the importance of ITSM in the digital-first era, the impact of hybrid working, and the key benefits it brings to organizations. Learn six practical ways ITSM tools can enhance the digital employee experience, from omnichannel support to process automation. Don't miss out on valuable insights and tips—hit the like button, subscribe, and join us on this journey to transform your organization's employee experience with ITSM!
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Vision 2023: How IT & Security can elevate Everywhere Work with Ivanti | Ivanti Product Strategy

May 11, 2023 By Ivanti In Ivanti
Hear from Jeff Abbott, CEO and Sri Mukkamala, CPO about how Ivanti can help you build a connected, intelligent, and secure IT environment that elevates Everywhere Work—for your organization. Work happens all around us – in offices, at home, and everywhere in between. Secure, reliable technology solutions enable employees to be their best. The best organizations go beyond this. Human intelligence and intelligent technology working together are what really create value.
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