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The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Dashboard Fridays: Sample Zendesk Support Dashboard

Our Support Team wanted a real-time overview of all the cases currently in play so they could monitor multiple channels in one place. This dashboard gives the team a real-time view of their tickets by type, status, topic, and more! Join Adam Kinniburgh and our Customer Support Manager Mike Halfacree as they showcase this sample Zendesk dashboard - how it's made, who it's for, the challenges it solves and how you can easily replicate it!

SAP HotNews analysis: What MSPs need to know

SAP is one of the most business critical enterprise applications. As a result, keeping it secure is a top priority for managed service providers. In the last year SAP has notified its customers of multiple high risk vulnerabilities, through its SAP HotNews email alerts, which require urgent patching – but the challenge for MSP clients is to know “do these impact me?”

What are Linux Logs? How to View Them, Most Important Directories & More

In software, it’s essential to monitor logs of system activities. Today we’ll unravel what Linux logs are and how you can view them. Logging is a must for today’s developers and why Retrace was designed with a built-in, centralized log management tool.

AWS outage leaves millions in the dark, points to need for better API monitoring

Millions of users of popular apps, such as Facebook, Ring, Alexa, Disney+, and more were left scratching their heads wondering when they would be back online due to a widespread Amazon Web Services (AWS) outage Tuesday. The outages were centered on a number of core AWS services in the US-EAST-1 Region, including increased API error rates with Amazon DynamoDB, Amazon Elastic Compute Cloud and Amazon Connect, which handles contact center calls. — AWS Service Health Dashboard

Monitor and optimize S3 storage with Amazon S3 Storage Lens metrics

With Amazon S3’s scalable object storage, you can store and manage billions of objects across multiple AWS accounts, regions, and storage classes. S3 Storage Lens provides 29 useful metrics that give you deeper visibility into your S3 usage and activity across your entire organization. We are proud to be a pre-integrated AWS partner using the new CloudWatch publishing option to bring S3 Storage Lens metrics into Datadog for enhanced S3 storage monitoring.

Why are so many BMC customers looking to replace their Middleware Management ("BMM") solution?

A growing number of BMC users are looking for a suitable replacement for BMC’s Middleware Management (“BMM”) solutions. The most frequently cited reasons for which these organizations are looking to replace their BMC software include: Nastel’s core business is Integration Infrastructure Management (i2M). Nastel believes that the Integration Infrastructure (commonly known as “middleware”) is the nervous system of every digitally integrated business.

Designing and Migrating to a Service-Centric Management Model with ScienceLogic

As enterprises begin to migrate away from device-centric management to a service-centric model of IT operations, it is vital that IT operations and management (ITOM) leaders start by addressing the need for comprehensive visibility across their IT infrastructure. Gaining a contextual view of your full-stack service topology, based on real-time collection of data, is necessary to keep pace with the speed of change inherent with today’s dynamic and fast-paced business environment.

Monitoring VMware Horizons App Volumes with eG Enterprise

VMware App Volumes is a powerful technology that enables the real-time delivery and lifecycle management of applications. Learn how eG Enterprise supports fully integrated live monitoring and alerting for App Volumes without the need for custom scripts and full historical reporting.