Operations | Monitoring | ITSM | DevOps | Cloud

The Complete Guide to Metrics, Monitoring & Alerting

Monitoring your system and infrastructure is critical to ensure the performance of your services. In fact, as software development moves faster and faster, alerting and monitoring becomes an indispensable practice for modern DevOps teams. Why is that exactly? That’s what I’m going to discuss today.

CloudOps with OpsRamp: From Discovery to Resolution

Are you able to observe, monitor and act upon cloud assets - wherever they are? In this Tech Talk, we'll discuss the role of cloud operations and review OpsRamp's unique capabilities for hybrid infrastructure discovery, monitoring, service maps, remote consoles and remediation. This Tech Talk will showcase the collective value of a unified IT operations management platform, reviewing multiple OpsRamp features and tying them to the most common CloudOps workflows.

Simple trap monitoring thanks to Pandora FMS SNMP alerts

The SNMP world is becoming more and more important within the monitoring environment, as companies need to find software that has specialized tools for trap monitoring. If you are not familiar with the term SNMP, take a look here. In this article, we will focus on Pandora FMS SNMP alerts, on how they work and how you can benefit from them.

10 Best NOC Dashboard Examples (in 2020)

Your network operations center (NOC) team plays an important role in your enterprise — and you want to do everything possible to help this team succeed. With these 10 best NOC dashboard examples, you can do just that. Bonus Material: NOC Automated Workflow Example PDF There’s no shortage of NOC dashboard examples, but deciding which ones work best for your enterprise NOC team can be challenging.

Drive 99.999% Uptime for Your Data Center by Supercharging your NOC

Your NOC data center is vital to your enterprise’s success, due to the fact that it bridges the gap between your computer network and telecommunications infrastructure. This center also enables your enterprise to quickly and effectively identify IT downtime and outages and address these incidents before they damage your enterprise and its stakeholders.

Australia's Department of Health Suffers PHI Breach Due to Pagers

In an unprecedented incident that has left medical authorities in Western Australia (WA) in disbelief, a local teenager has been found to be the mastermind behind a massive data breach. The breach intercepted thousands of names, phone numbers and communications between doctors responding to the COVID-19 crisis from their pagers. This is an unfortunate incident and a simple reminder of how pagers jeopardize the security of sensitive patient information.

New Integration: Create Zoom incident bridges automatically

Incident response doesn’t only happen in Slack, so today we’re happy to announce our integration with Zoom to create incident bridges automatically. Using the power of FireHydrant Runbooks, a Zoom meeting can be added with fully customizable titles and agendas based on your incident details. Let’s dive into how it works.

Root Cause Changes: are they the "Elephant in the NOC?" Here's the CTO Perspective

Ask any IT Ops practitioner what the first question they ask is when joining an emergency bridge call, and you’ll get the same answer: “What changed?” Our customers report that changes in their IT environments cause 60% to 90% of the incidents they see. Yet for some reason enterprises still find it difficult to deal with changes and correlate them to the IT incidents they may have caused.

OpenEMR-OnPage Integration

The real value of OnPage-OpenEMR integration goes beyond sending information back and forth between a mobile device and OpenEMR. It includes the ability to send detailed, contextual, high-priority intelligent alerts to the care team within seconds, so that when a time-sensitive event, such as when a STAT order or a lab-result is detected on the system, the care team is instantly notified on mobile. No more logging into EHR systems multiple times in a day to keep track of important patient-related updates!

Enterprise Service Management & IT Operations Management Coming Together

IT Service Management (ITSM) has moved beyond IT and is now often referred to as Enterprise Service Management. Similarly, IT Operations Management (ITOM) has gone beyond disparate monitoring tools and single pane of glass promises to focus on the broader needs of digital operations. In this Tech Talk, FlyCast Partners will join us to discuss Enterprise Service Management - what's changed, what's next and how does it intersect with modern digital operations.