Operations | Monitoring | ITSM | DevOps | Cloud

The COVID-19 pandemic has upended varied operations, sectors, and industries, with customer support being no exception. According to a survey consisting of AI analysis of more than 1 million customer service calls by the Harvard Business Review, customer service is among the hardest-hit company functions by the COVID-19 pandemic. Hardly surprising.

With containerization, you can write an application once and run it anywhere. Along with portability, containers are also much more resource-efficient than traditional virtual machines (VMs). However, managing containers at scale can be challenging. Besides, many teams find container orchestration platforms like Kubernetes overkill and too complex.

Today I’m going to speak about another important Best practice, Tips and Tricks that you need to consider while designing your business processes (Logic Apps): Moving or Organizing shapes inside Visual Studio Logic App designer.

Cloud storage has become an essential component for businesses of all sizes. It allows you to store and access your data on a remote server, providing flexibility, scalability, and cost-effectiveness. However, with multiple cloud storage providers available, it can be challenging to choose the right one for your business needs. In this article, we will compare the three most popular cloud storage providers, GCP, Azure, and AWS, to help you make an informed decision.

Nowadays, when most people think about the term “machine learning,” they think of advanced, refined applications such as Chat-GPT, the chatbot-based deep learning text generator, or AlphaGo, the computer program that’s currently the “world's best player” of the board game Go.

Deploying an application is an intricate process that requires managing environment variables and secrets. These variables and secrets help applications access essential resources such as API keys, database credentials, and more. However, manually managing these variables and secrets can be challenging and time-consuming, especially for engineering teams that manage multiple applications. Fortunately, Qovery has a solution for this.