Operations | Monitoring | ITSM | DevOps | Cloud

A new version of Rancher Desktop with the experimental Allowed Images feature and several other improvements has just been released!

Continuous integration and delivery (CI/CD) optimizes team development flows by automating build, test, and deployment processes to ensure fast and reliable delivery of high-quality software. Adopting best-in-class CI/CD tooling is one of the best investments your organization can make to shorten delivery cycles, eliminate painful manual processes, and keep infrastructure costs in check.

As we wrap up another year, it’s time to reflect on how data center management has evolved over the last 12 months. The data center industry is known for rapidly changing. New challenges, best practices, and technologies are always appearing that need to be noted and addressed. By staying on top of the latest trends, you can put yourself in the best position to have a successful 2023.

Platform engineering is an emerging discipline focused on enhancing developer productivity by reducing the complexity and uncertainty of modern software delivery. It addresses some of the biggest challenges of doing DevOps at scale, including aligning development practices with business priorities and reducing the burden of managing a complicated web of tools and infrastructure across the application lifecycle.

Customer service is essential to a businesses’ survival, and it makes sense when considering the impact that poor customer service can have on a business in terms of reputation and sales. In fact, 70 percent of people have claimed that their purchase decisions are based on the customer service received, so it is imperative for businesses to invest in their customer service experiences continually.

Repatriation in cloud computing refers to moving workloads from the public cloud to on-premise infrastructure. Sarah Wang and Martin Casado from Andreessen Horowitz have written one of the most popular articles about repatriation: they explain the motivation with the significant cost savings possible. For software-based businesses, public cloud spend can rise to 50% of the cost of revenue (COR). Reducing these costs has the potential for significant margin increases.

Using anonymized data from 50,000 incidents, the Incident Benchmark Report reveals insights into the when, what, who, and how behind incidents and highlights behaviors that correlate to faster response times.