Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.

Alert escalation - How it works in SIGNL4

Part of any managers role is to make sure their team is taking accountability. Managers are not the front lines resolvers that handle issues, that is what they have a team for. However, managers do need to be aware of incidents that are occurring as well as making sure their team is taking ownership and resolving those issues. SIGNL4 takes the managerial work out of being a manager by providing alert ownership transparency.

PagerDuty: Your Journey To Real-Time Operations

In a world where people expect always-on, seamless digital experiences, it is essential that teams are empowered with the right tools and processes to work together and deliver in critical moments of truth. Our CEO, Jennifer Tejada, shares how PagerDuty acts as the central nervous system for the digital enterprise, helping connect teams to real-time opportunity and elevate work to the outcomes that matter.

PagerDuty Pulse May19

Catch up on all the exciting things we’ve released over the past several months. In this edition of PagerDuty Pulse, you’ll get a view into our Spring release, which helps teams across the enterprise effectively take action during the most critical moments with the power of data, intelligence, and automation at scale. We’re excited to release and share new enhancements across all of our products (Event Intelligence, Modern Incident Response, Analytics, Visibility), as well as to the core platform.