Operations | Monitoring | ITSM | DevOps | Cloud

Key Performance Indicators (KPIs) are measurable metrics that track a company’s performance against its key business objectives. And they are important for a variety of reasons.

There are reportedly over 1.7 billion websites, making it almost impossible for yours to stand out unless your name is Jeff Bezos and you started a little-known company called Amazon. That’s why, when our customers asked us what we would suggest to help their website perform better, we thought we’d whip together 8 quick and easy hacks that can easily be implemented but make a big difference.

Broadcom Software is dedicated to ensuring you are on the latest software releases with the most critical fixes, security enhancements, and integrations. That’s why Broadcom Support has developed a DX Unified Infrastructure Management (DX UIM) Designated Weekend Upgrade Program to assist you with a successful upgrade to DX UIM 20.4.

Enterprises use managed service providers (MSPs) to handle their distributed IT environments in a flexible, responsive, and cost-effective manner. Service providers that help enterprises embrace digital business models and deliver outstanding customer experiences will see faster revenue growth and better profitability.

Amazon Simple Storage Service (S3) is an essential cornerstone of AWS and among its most popular service offerings. S3 allows tenants to store, secure, and retrieve data from S3 buckets on demand. It is widely used for its high availability, scalability, and performance. It supports six storage classes and several use cases, including website hosting, backups, application data storage, and data lake storage. There are two primary components of Amazon S3: Buckets and Objects.

ING Group is a Dutch-based multinational banking and financial services corporation serving more than 38 million customers globally. It’s one of the biggest banks in the world, and consistently ranks among the top 30 largest banks globally. Our 20-year-old COBOL-based financial messaging system — which provides electronic instructions to enable financial transactions between banks and customers — is slowly becoming obsolete and difficult to integrate.

Should we build and run the full observability stack in pre-prod? How much realism vs. waiting for prod? Answer: Yes. You absolutely want observability in pre-production environments—local, dev, performance test, staging, CI, everywhere.

To ensure the reliability and stability of your services, it’s essential to understand the overall health of your infrastructure and systems. That variety of information from your systems helps you to get a proper context during your root cause investigation and react in real time. But also gives you the ability to make changes with confidence, so you don’t encounter the same problem in the future.

eG Innovations works with Managed Service Providers (MSPs) across the world, who use eG Enterprise to deliver value-added services to improve their customers’ resilience and business outcomes. Many of these service providers choose eG Enterprise for its secure and granular role-based multi-tenancy support. The service provider does not have to configure and maintain one instance of eG Enterprise for each customer.

Back in the day, monitoring applications from end to end was—for the most part—significantly easier than it is today. Though the basics of instrumentation and observability for metrics like CPU, memory, and I/O throughput haven’t changed, the way applications are built has changed significantly. There were, at most, a handful of application servers and likely a single database server.