Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

"Observability": Just a Fancy Word for "Monitoring"? A Journey From What to Why

Too often, monitoring is a never-ending arms race. We keep adding more monitoring in response to new problems, but the cycle never seems to end. Humans, (the business), drive new changes, which cause new problems, and need more, new monitoring. And that’s where real, useful observability may be able to help finally identify root cause and break the cycle of reactive monitoring for novel issues.

Monitoring Like a Network Engineer When You're a SysAdmin

Last year, we showed network engineers how to monitor like sysadmins. This year, we're flipping the script and showing systems administrators that there's nothing to fear from those network devices, and that monitoring them won't steal precious time from ensuring business services are up and users are happy.

Ruby Agent 2.4.21 is out with a bug fix, a new configuration option, and a debug option

As reported on Issue #228, if scout_apm is disabled on a node via the configuration monitor = false, we don't intend to install any instruments, but a few snuck in anyway. Since the rest of the agent isn't running, they (slowly but steadily) built up recorded info, but didn't purge it, causing a slow memory leak that became clear over the course of a week or two. We've stopped the offending instruments from installing themselves when Scout is disabled.

Overcoming The Black Box Problem With Machine Learning in IT Operations

Chronically understaffed and constantly stressed-out IT Ops and NOC teams are overwhelmed by today’s IT noise. Artificial Intelligence (AI) and Machine Learning (ML) can help these teams because ML (and AI) are exceptionally good at processing enormous volumes of very complex data in real-time, or near real-time, and surfacing actionable insights. But ML successes in IT Ops are still hit-or-miss.

How to Enhance Your ServiceNow Investment with Nexthink

In describing why Nexthink is a critical partner in their value-offering Morten Grønneb?k, Chief Commercial Officer at BusinessNow, said “What we were experiencing as a consultancy company was that SLAs might be green out there, but your customers or end-users’ satisfaction was often red.” Indeed, prior to Nexthink, BusinessNow was increasingly faced with a major issue: clients’ IT departments were blind to IT issues at the end-user level, although data centers seemed oper

How to Minimize Troubleshooting Time by Correlating Events with Performance

LogicMonitor’s CloudWatch Events integration enables you to minimize troubleshooting time by displaying contextual events for your monitored resources alongside performance data. Many routine events, such as deployments, resource provisioning and de-provisioning, or configuration changes, have the potential to impact resource performance. Without being able to see the event in the same context as the performance data, it can be challenging to correlate the two.

Using Ruby on AWS Lambda

When Ruby support on AWS Lambda was announced yesterday, I was so excited about it that I had to try it right away. We've been using Lambda for a while at Honeybadger, and I have longed to be able to write our functions in Ruby. Having played with the new Ruby support for a few hours, I'm feeling confident we'll be spending less time with Node, Go, and Python. :)

How CA Operational Intelligence enables IT operations teams to make smarter decisions -- Live Demo

See how CA Operational Intelligence enables IT operations teams to make smarter, faster decisions for enhancing user experience and improving IT service quality and capacity through mainframe to the cloud contextual intelligence. In this demo, you'll see how machine learning-driven analytics, along with out-of-the-box visualization and correlation, can help you drive a superior user experience and boost operational efficiency by up to 60%. Live demo presented by Adeesh Fulay, Director, Product Management