New SolarWinds research reveals the gap between AI potential and payoff in IT Service Management
Survey of 800+ IT professionals finds AI is meeting expectations on paper, but only 7 percent say the true cost matched what they planned for.
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SEO isn't just a marketing KPI anymore. It's a security one.
On this episode of Masters of Data, we sat down with Patrick Kobly, who runs security for a boutique MSSP serving fintech, crypto, and gaming clients, to dig into how phishing has evolved past the obvious tells. Kobly walks through how attackers spin up reverse proxies behind Cloudflare, route through residential IPs to dodge reputation-based blocking, and can take a fake domain from registration to full attack in under five hours. The conversation turns into an unexpected case for treating SEO as a security discipline, since search rank and AI-generated results are now part of the attack surface too.
Sending HighPriority Messages from OnPage's Dispatcher
See how OnPage Dispatcher helps teams centralize and streamline time-sensitive communication. In this demo, a request is created in Dispatcher, routed to the appropriate on-call specialist, and tracked through acknowledgment and response. We also show how the communication is bi-directional, and responses can be seen within the dispatcher, with a complete audit trail.
From alert to answer: a hands-on investigation with trace analysis in Mezmo
Authored by Sven Delmas, VP of Research at Mezmo I wanted to know what Mezmo's new trace features feel like with real telemetry behind them, so I built the smallest honest rig I could: the OpenTelemetry demo application running in a local Kubernetes-in-Docker cluster on my machine, one collector, and one deliberately simple Mezmo pipeline.
Finding Balance in an Always-On Job
Being in IT is already a job that can take its toll, with always-on hours and constant notifications, it can be a heavy mental load. And when it comes to IT leadership, the responsibilities pile up even more. You now maintain responsibility over an infrastructure that needs to stay on, you interact with every part of the business, and you have to manage the careers of direct reports on your team. All of that can add up to more hours than you have in a day.
Shipped: Personalized cost access, powered by SSO
Instead of building a separate role for every team, region, or department, admins can create a single role that automatically personalizes access for each user based on their SSO attributes. Someone moves teams or a new group gets created, and the new access takes effect at their next login with no CloudZero configuration. As AI spend grows, more companies are looking to give teams visibility into their own AI costs without exposing every individual’s usage across the org.
The cost of human in the loop in agentic AI
Anthropic, the company behind Claude, ran the most honest experiment in agentic AI: they gave a version of their own model $1,000, a small fridge in the office lunchroom, and one job. Run a shop. Make a profit. They named it Claudius. Claudius did not make a profit.
Getting started with Microsoft Purview dashboards
Microsoft Purview is an enterprise-scale platform for managing data governance across your whole cloud estate. It is not just about ensuring the integrity of data stored in SQL databases — it spans the whole spectrum of data storage including blob storage, document databases, email and AI frameworks. It has an extensive list of features for organising and monitoring your enterprise data. This includes.
Introducing the AI toolkit - build a SquaredUp plugin from a single prompt
When we introduced the Low Code Plugin (LCP) framework in February, the premise was simple: if a system has an API, you should be able to build a plugin for it — quickly, with minimal code, and in a way you can share with the community. The "AI-ready" part was deliberate. The framework was designed to work naturally with AI assistants, so the path from idea to working integration would be as short as possible. That design decision is now paying off.
The Governance Blind Spot: Vendor Lock-In in the AI Development Era
When we launched our Governance Gap series, we set out to explore how the explosion of AI-assisted engineering changes the risk profile for modern software organizations. We looked at the rise of The New Software Creator and analyzed why deployment governance is what keeps teams safe when code production accelerates. We also mapped out the realities of security at scale and defined who owns governance accountability.