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The latest News and Information on IT Service Management, Service Desk and related technologies.

How to Close Attack Surface Gaps, Daren Goeson, SVP Product Management, SUEM, Ivanti #goivanti

For more valuable insights on reducing an organization's attack surface, check out Ivanti’s Attack Surface Management Report. Daren Goeson, SVP of Product Management, SUEM, Ivanti shares valuable insights on reducing an organization's attack surface and implementing an effective Attack Surface Management (ASM) strategy. From asset discovery to vulnerability management, risk assessment to automation, this video provides essential guidance for organizations to enhance their cybersecurity posture.

Kaspersky Labs Banned in the US: Do This NOW

The US government has recently banned Kaspersky antivirus software. Starting September 29, selling the Russian firm's products or providing updates to any existing installations within the United States will be illegal. So, it'd be advisable to start searching for an alternative. Keep in mind that it should offer you similar capabilities, be in compliance with your business regulations, and fit into your IT budget.
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The importance of digital employee experience monitoring for business

In a world where digital, businesses are shifting their focus to creating a positive digital employee experience. With more employees working remotely than ever before, it's become critical for companies to monitor and measure this experience. This is where Digital Employee Experience Monitoring comes into play. In this article, we will dive deep into the importance of Digital Employee Experience Monitoring for businesses today. We'll explore what it is, why it matters, and how to implement it in your own organization. By the end of this article, you'll have a thorough understanding of how this technology can enhance your company's operations and improve employee productivity.

Ivanti Workspace Control: Migration Paths

With Ivanti Workspace Control (IWC) approaching end of life, easing your organization's migration is front of mind. Lead Sales Engineer Patrick Kaak and Senior Sales Executive Sacoro Fraenk outline why Ivanti is transitioning to User Workspace Manager (UWM) as part of its cloud-first strategy, as well as the three migration paths available to IWC users and what you'll gain from making the switch.

10 Kaspersky Alternatives to Replace The Antivirus After The US Ban

The United States government has recently banned Kaspersky, Inc. from selling and updating its antivirus software within the US. The Commerce Department’s prohibition has triggered an active search of Kaspersky alternatives in organizations to stay in compliance. If you’re looking for antivirus options, you’re in the right place! We put together this guide with the top 10 best Kaspersky alternatives to help you out in the search.

Ivanti Neurons for ITSM powered by AI

Revolutionizing IT Service Management with AI: Ivanti Neurons for ITSM Welcome to a new era of IT service management, transformed by AI. AI streamlines incident processes, minimizes manual effort, and enhances response times by automatically classifying incidents. It also automates troubleshooting, fostering a self-healing environment. An AI-powered system delivers superior employee experiences, while generative AI capabilities summarize incidents and create knowledge articles. This enhanced support benefits both end users and service desk agents.