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The latest News and Information on IT Service Management, Service Desk and related technologies.

VPN to ZTNA Graceful Migration

Oct 4, 2024 By Ivanti In Ivanti

VPN to ZTNA Graceful Migration Ivanti's Sachin Natu walks through the migration process from VPN to Zero Trust Network Access: why it's increasingly important, as well common challenges with adoption and how to overcome them.

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Transforming Compliance and Operational Efficiency: A Success Story with Motadata AIOps APIs

Oct 4, 2024 By Siddharth Sonaria In Motadata

In the fast-paced world of equity broking, compliance with regulatory requirements and operational efficiency are paramount. Broking platforms must ensure that their systems are not only continuously monitored, but their data is accurately reported to regulatory bodies. This is a story of how a leading equity broker from India leveraged our AIOps APIs to meet their regulatory compliance requirements while achieving operational excellence.

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E8: Bringing ServiceDesk Plus Cloud into the Microsoft ecosystem for seamless ITSM operations

Oct 3, 2024 By ManageEngine In ManageEngine

In the eighth episode of the Masterclass 2024, we will cover how to integrate ServiceDesk Plus Cloud with Microsoft applications. We will also showcase how enterprise teams can promote seamless communication using Microsoft Teams, manage technician availability and leave in ServiceDesk Plus Cloud from within Microsoft Calendar, and perform ticketing operations from within the Outlook mailbox.

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Add a New Discovery Source For Virtual Machines With InvGate Asset Management's VMWare Integration

Oct 3, 2024 By InvGate In InvGate

Join our product specialist to learn how to use InvGate to discover and manage your vCenters.

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Cybersecurity as a Service: Your Essential Guide to Staying Secure

Oct 3, 2024 By Ignacio Graglia In InvGate

In today’s digital world, businesses can’t afford to ignore cybersecurity threats. Every day, new types of attacks emerge, putting companies at risk of data breaches and financial losses. But here's the good news: cybersecurity as a service (CSaaS) is an innovative and scalable solution designed to keep your business safe without the hassle of managing an in-house cybersecurity team.

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What Does a Business Relationship Manager do? Responsibilities, Skills, And Future Trends

Oct 3, 2024 By Ignacio Graglia In InvGate

Maintaining strong relationships between departments and clients is essential. That’s where the business relationship manager (BRM) really shines. This professional plays a vital role in bridging the gap between a company’s internal operations and its external partners, ensuring smooth communication, alignment of goals, and effective collaboration. If you're curious about this role, you're in the right place.

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Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti

Oct 3, 2024 By Ivanti In Ivanti

Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.”

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Are You Managing Your Hybrid Cloud by Default?

Oct 3, 2024 By Eric Seidman In SolarWinds

In today's technology landscape, the hybrid cloud has become the backbone of today’s IT strategies. Combining the flexibility of public cloud services with the control of private infrastructure, hybrid cloud environments offer a balance of scalability, cost efficiency, and data sovereignty. But let’s be real: Managing these complex ecosystems isn't easy.

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Elevating SolarWinds Observability for Hybrid IT Environments

Oct 2, 2024 By Jeff Stewart In SolarWinds

Exciting times here at SolarWinds. We’re uniting our Self-Hosted and SaaS observability offerings under a single umbrella, SolarWinds Observability, and announcing a host of enhancements that will allow us to go even further to meet our customers' hybrid IT needs. Let’s take a look at what’s in store.

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SolarWinds

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The CISO's role in digital employee experience, Daren Goeson SVP Product Management, SUEM, Ivanti

Oct 2, 2024 By Ivanti In Ivanti

Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.” Learn how to balance security and a great digital employee experience. Ivanti SVP Product Management and Digital Employee Experience (DEX) expert, Daren Goeson breaks down the challenges organizations face in aligning security and employee productivity.

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