ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Exploring Enhancements in Service Mapping and Workspace Improvements

Mar 28, 2024 By Ivanti In Ivanti

The discussion revolves around various enhancements in service mapping, workspace improvements, and app distribution. New connectors like Virima and Ivanti Neurons are being developed for service mapping, along with an outbound connector for ServiceNow. Workspace improvements include filters, remote control, and disabling end user prompts. App distribution introduces features like cloud storage explorer and access to Windows Package Manager. Additionally, role-based permissions for bot triggering and integration of surveys into the overall deck score are being implemented.

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AIOps Platform in 2024: What they don't tell you

Mar 28, 2024 By Arun Prasath R In Infraon

If you like fashion and frequently go shopping for new clothes, you may have encountered this experience. Once you enter a multi-brand retail store, you will notice a series of micro-store setups for each brand. The store is designed to give shoppers a grand view of all the brands under one roof. The convenience of categorized displays would help you select a brand that resonates with your choice of style, colour, and price.

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The Complete Guide to AIOps

Mar 27, 2024 By Steve Manjaly In InvGate

AIOps, which stands for Artificial Intelligence for IT Operations, is here to stay. The truth is that leveraging artificial intelligence (AI) for ITOps offers a range of benefits that can significantly improve the efficiency, reliability, and performance of IT operations. So keep on reading as we explore AIOps software potential. From automating routine tasks to predicting future issues and enhancing decision-making, as well as practical scenarios as strategies for its implementation.

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Jira Service Management Incident Tour

Mar 27, 2024 By Atlassian In Atlassian

Take a high-level tour of Incident Management in Jira Service Management.

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Enterprise Observability: The Key to Effective IT Management

Mar 26, 2024 By Eric Seidman In SolarWinds

Observability has emerged as a distinct approach within the broader scope of IT management, enabling organizations to gain valuable insights into their complex IT ecosystems. By collecting and analyzing data from various sources, observability provides a holistic understanding of system behavior and performance, streamlining troubleshooting and optimization efforts.

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Resource Scheduling In Project Management: 10 Essential Tips

Mar 23, 2024 By StartingPoint In StartingPoint

Resource scheduling in project management allows project managers to ensure the efficient and effective utilization of resources across an organization. ‍ ‍ If you answered 'yes' to any of these questions, your project management strategy needs attention. Effective resource scheduling is the backbone of on-time and on-budget project success. It helps you optimize resources for better outcomes.

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Ivanti Neurons 2024.2 Innovator Preview: Updates and Opportunities

Mar 22, 2024 By Ivanti In Ivanti

The Ivanti Neurons 2024.2 Innovator Preview offers updates on Ivanti Innovators and opportunities. It includes updates on Engage and Connect platforms, user groups, and the Ivanti community. The session also highlights upcoming events, the Ivanti Solutions summit, and product updates. Key topics discussed include platform and policy improvements, Workspace Edge intelligence healing, AI and ML updates, UWM capabilities, and patch management.

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AI Implementation: Change Resistance as a Given

Mar 21, 2024 By Ekaterina Glozshtein In Alloy Software

It’s not a change to the practices that’s hard for employees, but a change to relationships.

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What is Telemetry?

Mar 21, 2024 By Motadata Team In Motadata

Each software performs and responds differently in dynamic and distributed networks. In fact, as more and more technologies are developing, it is becoming difficult and challenging for businesses to understand the needs and concepts. Hence, it has become essential to get a better understanding of how the software performs in real-world scenarios and tracks all the advancements made on several products.

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Business Process Transformation Framework for Firms

Mar 20, 2024 By StartingPoint In StartingPoint

A business process transformation framework can set firms on the right path toward operational efficiency and increased productivity. When you have all of your business processes firing on all cylinders, it enables team members to excel in their individual roles and contribute collectively to improved service delivery and accelerated revenue growth. A solid transformation framework is a must-have for ambitious teams.

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