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ITSM

The latest News and Information on IT Service Management, Service Desk and related technologies.

Innovator Preview: Risk Based and Patch Management Solutions #patchmanagement #ivanti

The video discusses enhancements to the Q2 2024 release. It covers challenges, beta opportunities, upcoming user group meetings, and the Ivanti Solutions Summit 2024. The emerging technology, Ivanti Neurons for ESM External Tax Office Management, is introduced with a focus on asset discovery, attack surface, and dashboard overview. The video also explains the process of auto ticket creation based on findings collections and encourages viewers to provide feedback.

How To Make A Project Management Calendar in 2024

A project management calendar is more than just a tool; it's a roadmap to success, providing a clear view of tasks, milestones, and deadlines. I've seen firsthand how a well-structured calendar can transform chaos into order. Trust me, you're in the right place to learn how to build a reliable project management calendar. Whether you're an experienced project manager or a newbie stepping into this role, this guide is tailored to your needs.

Innovator Preview: Ivanti Neurons for ITSM & ITAM 2024.2 #itsm #itam

This Ivanti Neurons preview session delves into its innovative features and opportunities for innovators. It introduces the ITSM, ITAM, and the Ivanti Neurons IPAs offering for external integrations. The session also highlights the self-service experience, AI capabilities, and Microsoft Teams integration. It concludes with an introduction to the improved survey designer in Ivanti Neurons. Action items include exploring opportunities with the UX team, product marketing, and experimenting with new features.

Maximizing Network Performance Monitoring: Key Strategies

In today’s interconnected world, network performance and network management is critical for businesses to function seamlessly. Whether it’s ensuring smooth communication, efficient data transfer, or secure transactions, a well-monitored network is essential. This article delves into the importance of network monitoring in maintaining optimal performance.

InvGate Insight And Microsoft Intune Integration: Add a New Discovery Source to Enhance Your Inventory

As part of our ongoing efforts to further optimize our customers IT Asset Management (ITAM) operations, we are pleased to announce that InvGate Insight can now be integrated with Microsoft Intune. In short, this integration enables you to add Intune as a discovery source, so that you can access more information on the Microsoft assets in your IT inventory right from our ITAM solution. Join us as we explore how combining both tools can benefit your Device Management capabilities.

Exploring Ivanti's Comprehensive IT Service Management Solutions

Ivanti offers a range of robust IT service management solutions, including ITSM, ITSM Premium, ITSM Enterprise, and ITSM Enterprise Premium. These packages encompass IT service and asset management, AI-guided proactive service management, and Ivanti's neurons platform for discovery and spend intelligence. The Enterprise packages integrate Ivanti's line of business solutions, maximizing resource utilization and service availability. These solutions aim to enhance employee engagement and IT staff effectiveness.

Innovator Preview - What's New in Ivanti Neurons 2024

The Ivanti Neurons 2024.2 Innovator preview introduced updates on Ivanti Innovators and other opportunities. It highlighted the Engage and Connect platform, user groups, and the Ivanti community. The session also unveiled Neurons Core Services, aiming to bridge various products. Enhancements in people view, dashboard designer, agent management, and policy management were discussed. New connectors, improvements in app state and crash dump summary were part of the discovery enhancements. The session also covered app distribution, healing, surveys, and generative AI.

Enterprise Service Management

Ivanti's Enterprise Service Management enables your organization to extend beyond IT, allowing you to bring great service management to HR, Facilities, GRC and PPM. The Ivanti's Enterprise Service Management platform is transforming the service management landscape. It automates processes, collects employee feedback, and ensures swift responses to inquiries. The platform also manages service teams effectively, offers solutions like HR service management and project management, and enhances compliance. This proactive approach to service management ensures the best possible service experience.

Nexthink: Innovation from the Swiss Alps - a Pioneering Proactive IT Solution

Near Lausanne, at the heart of the Swiss Alps where innovation meets tradition, Nexthink is developing a ground-breaking proactive IT solution. Founded in the early 2000s at EFPL’s Artificial Intelligence Laboratory, Nexthink opened its first offices at Lausanne and quickly gained global recognition for its efforts to optimize IT based on the user perspective and to proactively enhance the IT experience – and the working life – of workforces everywhere.