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The latest News and Information on IT Service Management, Service Desk and related technologies.

Warehouse Asset Tracking System: Organizes Your Assets in Seconds

Are you experiencing difficulties in locating a specific asset in your warehouse? Whether it be boxes, containers, or individual items, having visibility to all your assets is necessary for a productive and compliant warehouse. But, keeping track of all of those individual parts can be challenging, especially if your warehouse needs to manage thousands of pieces of machinery, goods, or assets.

How to boost employee efficiency in the new world of work

In modern organizations, employee efficiency matters just as much as—if not more than—productivity. Although the terms are often used interchangeably, they capture different phenomena. Productivity measures how much work an employee gets done overall. Efficiency refers to an employee’s ability to get more done in less time, with fewer resources.

Advantage of using Asset Infinity (EAM) over ERP

This video covers various advantages of using Asset Infinity, an enterprise asset management (EAM) software over ERP System. Explore several unlocked features of using Asset Infinity over other ERP's. Asset Infinity is a leading asset management software system widely used worldwide used for tracking assets, inventory, tools, by multiple industries & multitude of brands. It is an asset tracking and management software, hosted on the Microsoft Azure Cloud Services with 99.9% uptime guaranteed.

How to be an Effective IT Leader? 3 Principles to Nail it

Being a good IT leader may not be something you’re born with but it is something you can learn. Of course, some people are naturals, but instinct isn’t the only way to achieve it. You can also become one – in time, and with the right tools and approach. And that’s what we’re about to explore here.

Why your Organization needs an Asset Register today!

There are lots of organizations that struggle with keeping track of the many assets they own, where they are located, and who is using them! Some organizations utilize manual methods such as spreadsheets, pen & paper methods, etc. These methods are not effective as they are not accurate. When an organization does not have this information then asset misplacement, theft, and misutilization of assets increases.

Top 7 Customer Service Skills Every Service Desk Team Should Have

Internal IT support teams are often the first place employees turn for help with technical issues, and it’s important for team members to be able to quickly understand problems, identify solutions, and enable the employee to get back to work. Though there are plenty of technologies and organizational practices capable of improving support service teams, team-wide skills are the heart of every great service provider.

The Importance of IT Asset Management in the Education Sector

All educational institutions, from elementary schools to technical colleges, from medical schools to law schools, must manage and maintain their records and keep them current on all their inventory and fixed assets. Due to the stakeholders involved, public schools, private schools, and institutions of higher learning must manage their inventory and assets properly.

Asset Health Rules: The Evolution of IT Asset Monitoring Alerts

Even though IT asset monitoring alerts are a great tool to keep your company’s assets safe, they can sometimes become your worst nightmare. Raise your hand if you never configured them poorly and ended up with tons of irrelevant notifications. Due to their very nature of keeping you in the loop of changes, they can provoke the exact opposite effect since you’ll end up ignoring them. However, they are useful – at least in theory.