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The latest News and Information on IT Service Management, Service Desk and related technologies.

Ivanti Cloud: Smart Advisor & Patch Intelligence Demo: Momentum Vlog

This is a quick take or section from an Ivanti Momentum customer webinar about Ivanti Cloud. This quick webinar video focuses on how Ivanti Cloud uses IT data to provide recommendations on what you can do next, save money, or implement in strategy. This video includes demos about how to use Ivanti Cloud Smart Advisors in cybersecurity scenarios, plus demonstrates Patch Intelligence to help IT security and operations be more closely aligned in their efforts.

Ivanti Cloud: Data Services Demo: Momentum Vlog

Quick take section from an Ivanti Momentum webinar about Ivanti Cloud. Provides information about the Data Services that is the engine for unifying data within Ivanti Cloud. Includes demos of how to set up Data Services, cloud agent, and connectors so organizations can get a clearer understanding of the IT data. Also includes demo for the Device View within Ivanti Cloud.

Ivanti Cloud: What's In Ivanti Cloud Webinar Quick Take Vlog

Short section of an Ivanti Cloud webinar. In short outtake of the webinar, the key capabilities are described along with the direction for unifying IT with Ivanti Cloud. This mini-webinar also describes why no other company is providing the broad level of capabilities that Ivanti Cloud provides that help you unify your IT.

The Rise of the Machines: ITOM Meets Automation

I started in the IT industry in networking. I had a negative experience in high school trying to learn computer programming*, so I was relieved route/switch had much less to do with computer programming. With the rise of the machines, this isn’t the case anymore. Now in addition to learning router or switch operating systems, routing protocols, and overlay technologies, today’s savvy network engineer needs to throw in things like Python, Ansible, and Jinja.

Week 3 highlights from Knowledge 2020

Week 3 at Knowledge 2020 was another big one, covering everything from Now on Now innovations to what’s next for companies who are plotting a path to bring employees back to the workplace. Here are a few highlights from a busy week. (Be sure to register or sign in to get access to everything below.) Great CX starts with great EX A global pandemic shouldn’t distract CEOs from their focus on implementing digital technologies and workflows or from fundamentally improving their businesses.