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The latest News and Information on IT Service Management, Service Desk and related technologies.

Ivanti Cloud: What's In Ivanti Cloud Webinar Quick Take Vlog

Short section of an Ivanti Cloud webinar. In short outtake of the webinar, the key capabilities are described along with the direction for unifying IT with Ivanti Cloud. This mini-webinar also describes why no other company is providing the broad level of capabilities that Ivanti Cloud provides that help you unify your IT.

Key metrics to track to enable remote work and maintain business continuity

Remote work has become the new norm. Organizations are adapting to the current volatile market conditions by amending their business strategies, drafting new business playbooks, and laying down novel policies, all centered around one theme: remote work. This transition to remote work certainly hasn’t been easy and brings with it a unique set of challenges. Shifting business operations to remote environments profoundly impacts an organization’s IT infrastructure and in-house networks.

Ivanti Cloud: Smart Advisor & Patch Intelligence Demo: Momentum Vlog

This is a quick take or section from an Ivanti Momentum customer webinar about Ivanti Cloud. This quick webinar video focuses on how Ivanti Cloud uses IT data to provide recommendations on what you can do next, save money, or implement in strategy. This video includes demos about how to use Ivanti Cloud Smart Advisors in cybersecurity scenarios, plus demonstrates Patch Intelligence to help IT security and operations be more closely aligned in their efforts.

The Rise of the Machines: ITOM Meets Automation

I started in the IT industry in networking. I had a negative experience in high school trying to learn computer programming*, so I was relieved route/switch had much less to do with computer programming. With the rise of the machines, this isn’t the case anymore. Now in addition to learning router or switch operating systems, routing protocols, and overlay technologies, today’s savvy network engineer needs to throw in things like Python, Ansible, and Jinja.