Operations | Monitoring | ITSM | DevOps | Cloud

How to keep composed and unflappable and which approach to choose when the communication gets tough.

While Cherwell is a widely implemented solution, it has reached its end-of-life (EOL) announcement following its acquisition by Ivanti. This means organizations currently using Cherwell need to consider alternatives. Evaluating and comparing service desk software is essential before acquiring or transitioning to a new help desk solution. That's why, in this blog post, we’ll thoroughly examine the discussion between Jira Service Management vs.

One of the core convictions of the entire DEX movement is that if IT is responsible for the technological experiences of all employees, all the time, it must also have the means to measure and manage those experiences. Without this, it isn’t just an unreasonable expectation—it’s also ineffective for organizations and employees alike. This insight has driven Nexthink to empower IT teams with the tools they need to see, diagnose, and fix every issue.

A comprehensive understanding of the computers, servers, routers, switches, and other devices that form the foundation of your IT environment is critical to mitigate the risk of downtime and security vulnerabilities. Let’s explore some key factors to remember when choosing the right solution to monitor your network devices.

Effective inventory management is at the heart of a thriving supply chain. By maintaining the right balance of stock levels, minimizing costs, and ensuring timely order fulfillment, businesses can streamline operations, improve profitability, and meet customer demand consistently. In this guide, we’ll explore the key steps, tools, and strategies for optimizing your inventory management process and achieving efficient inventory management.

Complex hybrid IT setups are leading us to rethink how we structure our IT departments. Let’s discuss ITOps and CloudOps in 2025. Could making them a single team be more effective?

The Five Ws and H — who, what, when, where, why and how — have long been used as a checklist in journalism to make sure a story covers every piece of essential information. The same concept is employed here to make sure all the essential information about exposure management is covered in this post. Read on for a better understanding of exposure management (the Five Ws) and actionable guidance for implementing it (the H).