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The latest News and Information on IT Service Management, Service Desk and related technologies.

solarwinds

5 Metrics That Lay the Foundation for Database Observability

Jan 22, 2025 By RJ Gazarek In SolarWinds
Database observability is the number one way to keep data moving smoothly around your environment. But have you ever wondered how the modern observability solution forms such a comprehensive picture of your infrastructure? Let’s check out five key metrics that form the foundation of effective database observability.
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ivanti

Optimizing Apple DDM with Ivanti's Latest Innovations

Jan 21, 2025 By Yosune Baltra In Ivanti
The explosion in devices—particularly Apple devices—deployed across a modern enterprise is increasing the already arduous device management burden on IT and cybersecurity teams. According to recent research, 76% of large enterprises are using more Apple devices, and 57% of US firms say Apple adoption is outpacing other options.
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Understanding the Amazon Ransomware Attack and AI's Role

Jan 21, 2025 By Ivanti In Ivanti
Understanding the Amazon Ransomware Attack and AI's Role January 2025 Patch Tuesday Microsoft has released updates resolving 159 unique CVEs for January. Among the lineup are three zero-day exploits and five publicly disclosed vulnerabilities. The exploited CVEs are all targeting Windows Hyper-V NT Kernel Integration VSP, making the OS update this month your most urgent priority. The public disclosures impact Windows Themes, Windows App Package Installer and three CVEs for Microsoft Access.
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motadata

How AIOps are shaping the future of IT operations for CIOs

Jan 17, 2025 By Arpit Sharma In Motadata
Having on hand actionable insights is crucial in today’s fast-changing world of technology; with digital changes and more businesses using cloud computing, companies must make sure their IT operations run smoothly. As IT systems grow more complex, old ways of managing them can’t keep up. This is where a smart AIOps solution can really make a difference.
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Prioritize DEX for AI success

Jan 17, 2025 By Ivanti In Ivanti
What’s the critical variable organizations overlook when it comes to implementation? According to David Shepherd, SVP EMEA Sales at Ivanti, the missing link that often hurts the success of AI investments is digital employee experience (DEX)! In this video, David shares the keys to a successful AI deployment and highlights the critical factors organizations overlook around employee experience and AI adoption. See how you can create a better culture and eliminate digital friction to ensure that your organization will maximize ROI from AI and other major digital transformation initiatives.
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startingpoint

StartingPoint: How To Simplify Enterprise Workflow

Jan 14, 2025 By StartingPoint In StartingPoint
In today's fast-paced enterprise environment, companies must adopt efficient tools to remain competitive, scale effectively, and deliver exceptional value to clients. A critical factor in achieving this is streamlining workflows to reduce inefficiencies and empower teams to focus on high-value tasks. StartingPoint, a comprehensive workflow management platform, offers a simple and effective solution to simplify enterprise workflows, ensuring that businesses are equipped to thrive.
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solarwinds

Is the SaaS Era Coming to an End?

Jan 14, 2025 By Kevin Kline In SolarWinds
The Software as a Service (SaaS) era is ending—at least, that’s what some online observers have been suggesting of late. In a recent post on X, Sam Lessing, a General Partner (GP) at Slow Ventures, challenged the long-held belief that SaaS is the pinnacle of software business models. Forbes recently took up Lessing's claim in an article entitled The End of the SaaS Era: Rethinking Software's Role in Business. So, are we really witnessing the death of SaaS?
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