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The latest News and Information on IT Service Management, Service Desk and related technologies.

motadata

IT Asset Tracking: Complete Control Guide

Dec 3, 2024 By Rosy Cordeiro In Motadata
Managing your IT assets shouldn’t feel like juggling countless hardware, software, licenses, and online resources. Without comprehensive management software, your team may struggle with visibility, accuracy, and compliance, leading to inefficiencies and risks. Motadata’s IT Asset Management Software simplifies the entire process, from discovery to monitoring, inventory management, and reporting.
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ivanti

3 Keys to Evolving Toward Enterprise Service Management

Dec 2, 2024 By David Pickering In Ivanti
With businesses scaling up operations amid the increase in remote work, extending IT services across business units to HR, Facilities and beyond is essential. Enter enterprise service management (ESM), extending the proven principles of IT service management (ITSM) across various departments and functions within an organization.
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solarwinds

The KPI Commandments: A Guide to Setting Targets in IT

Dec 2, 2024 By Brad Cline In SolarWinds
As VP of Business Applications at SolarWinds, I have the privilege of working with a team of IT professionals dedicated to achieving operational excellence. Our internal metrics for mean time to repair (MTTR), mean time to acknowledge (MTTA), and customer satisfaction (CSAT) all range between 95% and 100%, but what are the stories behind the percentages?
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almaden ai

Understanding Memory Management in Windows 10 vs. Windows 11: What's Changed with Virtual Memory?

Nov 30, 2024 By Almaden AI In Almaden AI
When you use a computer, memory management is one of the most important things that happens behind the scenes to keep everything running smoothly. Memory management helps your computer keep track of all the programs you're using, the files you're opening, and ensures your system doesn't slow down, crash, or freeze. In this blog post, we'll look at how Windows 10 and Windows 11 handle memory management, focusing specifically on virtual memory in Windows 11. We'll also talk about the physical memory (RAM) requirements for Windows 11.
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motadata

Causes of Data Center Outages and How to Overcome Them

Nov 29, 2024 By Arpit Sharma In Motadata
In the interconnected world we live in today, data centers are crucial to all things web-based. However, these essential facilities often experience outages, which are disruptive for businesses and result in losses of millions of dollars and a damaged reputation. The Uptime Institute is an independent authority that reports on data center availability, and it has useful data about why some outages occur and their consequences.
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solarwinds

Navigating the NIS2 Directive and How SolarWinds Can Help

Nov 29, 2024 By Sascha Giese In SolarWinds
In 2016, the European Union (EU) established the Network and Information Security (NIS) directive as its first comprehensive cybersecurity directive. Now, the EU is updating the directive in response to evolving cybersecurity challenges. Let’s break down NIS2 and discuss how SolarWinds solutions can help your organization improve its security incident-handling capabilities.
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InvGate

IoT Device Lifecycle Management: Definition and Key Stages

Nov 29, 2024 By Ignacio Graglia In InvGate
IoT Device Lifecycle Management might sound like a mouthful, but it’s the secret sauce behind keeping the ever-growing world of connected devices running smoothly. From smart thermostats to industrial sensors, IoT devices are transforming how we live and work. But managing them is no small feat — especially with the number of global IoT connections expected to more than double from 15.9 billion in 2023 to over 32.1 billion by 2030 (Statista, 2023).
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InvGate

Hardware Refresh: What is it And When to do it?

Nov 29, 2024 By Ignacio Graglia In InvGate
Hardware refresh cycles might not sound that glamorous, but they’re the secret weapon behind an efficient, secure, and productive IT environment. In a world where technology fuels every click and keystroke, keeping your hardware updated is a business essential. Why? Because outdated devices are productivity killers. In fact, a 2023 study found that employees spend up to 20% of their time wrestling with tech issues instead of doing their jobs. And it’s not just about lost time.
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solarwinds

The Key to Visibility for ITOps and CloudOps Teams

Nov 27, 2024 By Peter Di Stefano In SolarWinds
While ITOps and CloudOps teams manage distinct environments, they can both struggle to achieve the deep visibility required to maintain system performance. Let’s examine the barriers to visibility and how a unified observability solution can provide the insight teams need to keep operations running smoothly.
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