Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Service Management, Service Desk and related technologies.

A Complete Guide on Synthetic Monitoring | How to Improve Your Web & App Performance?

Making your brand stand out in digital business is more challenging than it sounds. More than 2.87 million apps are available on Play store and other platforms. In fact, as per reports, almost 252,000 new websites are created and launched daily. Competing in this large market without proper monitoring and strategy is a complete waste of time.

The Four Big Questions of Cybersecurity | Security Insights, Ep. 47

Ivanti's Chris Goettl and Robert Waters take on four big questions facing cybersecurity teams today, namely: Listen in for those questions and a few answers too. Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best. Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

3 Approaches to AI That Every IT Manager Should Know

Our AI by Design series explored responsible approaches to developing artificial intelligence (AI) systems. Now, it’s time to get practical about leveraging this exciting technology to transform our daily operations. Our upcoming blog series identifies three types of AI adoption—diagnostic, assistive, and automated—and helps you determine where these distinct applications fit into your workflow.

What's New with Ivanti ESM - Review & Look Ahead

User experience, stability, and performance are key focuses across various roles. The new platform introduces a self-service UI with chat bot integration and modern design. Future plans aim to improve the analyst UI and accessibility based on user feedback. Challenges in data retrieval are addressed, with solutions like a search bar for SLA incidents. Community feedback is crucial for prioritizing features and enhancing self-service tools.

What's New with Ivanti Neurons 2025.1

Ivanti Neurons Platform The platform purpose-built for IT & Security Operations to proactively reduce security risk, improve IT & end-user productivity and reduce operational costs. Ivanti Neurons operates a foundation of unified and reusable platform services for consistent visibility and scalable and secure solution delivery. Empower your teams with a personalized, secure work experience—everywhere.

SolarWinds Voices: Rob Johnson on Cyber Security Intelligence

With the UK government's 2024 launch of a project to integrate AI into classrooms, Rob Johnson, VP of Solutions Engineering, takes a closer look at the landscape of education and AI in a piece for cybersecurityintelligence.com. Aimed at creating lesson plans and easing the administrative burden of teachers, the initiative aims to allow education staff to focus on areas of their roles that currently get sidelined.
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4 Rising Trends in Enterprises: Cloud, Automation, Experience, and Compliance

When you're running a business, you have a bunch of different tools and processes that you need to manage in order to keep everything running smoothly. It's kind of like having a bunch of different puzzle pieces that you need to fit together just right in order to create a complete picture. Now, let's say you want to take your business to the next level - maybe you want to expand your customer base, improve your productivity, or streamline your operations.