Operations | Monitoring | ITSM | DevOps | Cloud

Latest Customer Stories

IAG Relies on PagerDuty Operations Cloud for Sustainable Growth

Part of the International Airlines Group (IAG), IAG Loyalty operates the loyalty programs for IAG’s airlines—British Airways, Iberia, Vueling and Aer Lingus—and 125+ global brand partners in travel, retail, and financial services. With the PagerDuty Operations Cloud, IAG Loyalty has built a framework that allows engineers to build products and services in a fast and safe way. This has laid the foundation for sustainable growth as a company. Hear more in this video from Colin Lewis, Head of Core Engineering at IAG Loyalty and James Headon, Cloud Operations Manager at IAG Loyalty.

How the LGTM Stack changed the observability culture at Wise Payments

The observability team at Wise Payments – Europe’s leader in cross-border money transfers – had long provided the company’s developers access to a multitude of tools. But as costs and complexity increased, Ibukun Itimi, Engineering Lead for Observability and Andrew Brown, Reliability Squad Lead, saw an opportunity to change not only the tools they were using, but also the observability culture.

Icinga Monitoring is the trusted "source of truth" for Scandinavian company NTE

We are proud of our many customers and users around the globe that trust Icinga for critical IT infrastructure monitoring. That´s why we´re now showcasing some of these enterprises with their Success stories. It´s stories from companies or organizations just like yours, of any size and different kinds of industries. Some of them are our long-standing customers, others have just recently profited from migrating from another solution to Icinga.

How Mercado Libre scales its AWS microservices without losing visibility

Learn how Mercado Libre acts more quickly, strategically, and proactively thanks to Datadog’s centralized platform and context-rich alerting.Mercado Libre hosts the largest online commerce and payments ecosystem in Latin America, which means thousands of dollars can be lost if some of their critical applications stop working for even 1 minute. Senior Technical Manager Juliano Martins and software expert Marcelo Quadros share a few reasons why they chose Datadog as their observability platform of choice for their AWS environment: the power of our infrastructure monitoring solution, extensive range of integrations, strong reputation in the market, and more.

How Uber Freight Powers Intelligent Logistics with Datadog

Thiyagarajan Anandan, Uber Freight, shares how he and his team have created a center of excellence for monitoring and DevOps culture. Uber Freight, a division of Uber, delivers an end-to-end enterprise suite of Relational Logistics to advance supply chains and move the world’s goods. With more than 1,000 shippers across $18B freight under management (FUM), it’s critical for Uber Freight to provide a 99.99% uptime for its shippers and customers. Since migrating to the Datadog platform, Uber Freight for the first time has unlocked the full breadth and depth of their systems, thereby significantly decreasing MTTR/MTTD and delivering an improved customer experience.

Start with Traces, not with Logs: How Honeycomb Helped Massdriver Reduce Alert Fatigue

Massdriver is a cloud operations platform that makes it easier for engineering teams to build, deploy, and scale cloud-native applications. While many companies use this lofty language to make similar promises, Dave Williams, CTO and co-founder at Massdriver, means it. Before Massdriver, Dave worked in product engineering where he was constantly bogged down with DevOps toil. He spent his time doing everything except what he was hired to do: write software.

How Flexcity used Grafana Cloud to help balance the national power grid in France

Last winter, Flexcity — a market leader in electric flexibility — faced an unprecedented challenge: Help stabilize the French national power grid, in the midst of a widespread energy crisis that loomed over Europe. As a byproduct of the Russian invasion of Ukraine, energy prices in the EU soared in 2022. And France, meanwhile, faced a nuclear power outage that winter that threatened to significantly disrupt its energy supply and increase the risk of electricity shortages.