Operations | Monitoring | ITSM | DevOps | Cloud

Here at AlertBot, we know that our customers don’t want to get bogged down with mountains of raw information about their websites and related processes. Instead, they want clear, organized, and reliable intelligence that tells them: what happened recently, what’s happening now, what’s likely to happen in the near future — and what they can do about it. That’s where email reports enter the story.

In an article titled The Worst Programmer I Know, Dan North, the creator of behavior-driven development, writes about a nearly fired developer he saved from the unemployment line. This developer consistently delivered zero story points, even though delivered story points was the primary metric for developer productivity at their (unnamed) software consultancy.

Kubecon 2023 was more than just another conference to check off my list. It marked my first chance to work in the booth with my incredible Kentik colleagues. It let me dive deep into the code, community, and culture of Kubernetes. It was a moment when members of an underrepresented group met face-to-face and experienced an event previously not an option.

Today the lowest cost media per terabyte for backups is still tape, even after factoring in the handling costs of manually loading and unloading tape libraries, and logistics surrounding off-site storage. However, while inexpensive, tapes are inflexible. And when used as an offline solution it can take many hours to retrieve them from offsite storage – not to mention the additional time required to load them into a tape library before a recovery can even start.

You probably know that it is important to apply security updates. You may not be as clear on the details of how to do that. We are going to explain best practices for applying Ubuntu updates to single instances and what the built-in unattended-upgrades tool does and does not do.

Splunk Edge Hub device is a multi-component solution that includes a hardware device coupled with the Splunk platform and solutions that our partners build on top of both. It is a powerful tool that can help collect, distribute and act on data from edge devices and sensors, making it easier to capture and act on data that can be difficult to access physically or digitally.

In our previous blog, Unlocking the Power of SEO: A Guide for MSPs we delved into the critical aspect of defining your keywords as a Managed Service Provider (MSP). Once you have a clear understanding of the keywords you want to target, the next step is to create the content that aligns with your keyword goals.

In 2023, K-12 schools are becoming more dependent on technology than ever before to enhance students’ learning experiences. The use of devices in teaching has seen a significant rise. For example, 42% of teachers used technology daily in 2016, but in 2019 this number rose to 67%. Given this surge in tech usage, IT administrators in K-12 schools face the challenge of managing these assets and providing support.

Generative AI is revolutionizing the way businesses operate, from improving operational resilience to mitigating security risks and enhancing customer experiences. In a recent roundup of c-suite insights from three IT leaders — Matt Minetola, CIO, Mandy Andress, CISO, and Rick Laner, chief customer officer — we gain a comprehensive understanding of how generative AI is being used to improve business outcomes across organizations.

Tailscale is a modern remote access solution that allows customers to easily scale, segment, and manage a private network as their business grows. It enables encrypted point-to-point connections using the open source WireGuard protocol, so that devices on your private network can only communicate with each other.