Operations | Monitoring | ITSM | DevOps | Cloud

There are such cloud services that can drastically accelerate your innovation and reduce your time to market by providing you with functionalities that are simple, ready-to-use and that allow you to add a real added-value to your users. Azure Communication Services is one of those. In this article, we’ll have an overview of what Azure Communication Services (“ACS” for short) is, what functionalities it provides and what are some of the use cases in which it can be leveraged.

The peering coordinator’s toolbox is a blog series where we dive deep into the peering coordinator workflow and show how the right tools can help you be successful in your role.

We are delighted to share the immediate availability of the first series of updates to the Alloy Software ITSM/ITAM platform in 2022, including Alloy Navigator Enterprise, Alloy Navigator Express, and Alloy Discovery Enterprise. The maintenance release (2021.2.1) addresses issues reported in previous versions, delivers the latest audit tools, and improves both security and performance.

Over the past two years, we have been on a journey to provide the tools you need in order to achieve unified, end-to-end observability in real-time across your entire business. We believe that true observability gives you the confidence to embark on your cloud and digital transformation initiatives. LM APM empowers ITOps and DevOps teams with the context they need to continue delivering quality user experiences while seamlessly correlating all of this data in one easy-to-use platform.

As the Everywhere Workplace continues to expand across the world, businesses demand the solutions they choose have the security, speed, reliability and the power to handle larger and ever-more complex data while remaining easy to manage, easy to deploy and easy to maintain. As the work-from-home movement continues to ripple across every industry, ensuring employees have the tools and connectivity they need anytime, anywhere is the key to success.

One of the first things a voice-over acting coach tells their class is that people can hear your face. Studies back that up, even pointing out that we all have “smile sense”—being able to tell if a speaker on the phone or radio is happy. The same applies to customer service. Customers can tell if the agents they speak with are happy.

Who would have thought software could rattle the White House? But a vulnerability in Log4J, a popular open source software project, exposed critical digital infrastructure to remote code execution attacks. This prompted the US Government to engage big tech, infosec professionals, and open source organizations to come together to help secure open source software.

A hospital must have a good supply system to ensure that it never runs out of medical supplies, such as pharmacy stock, and never puts a patient’s health at risk. Having an up-to-date inventory can solve many problems related to medical equipment and inventory management. The use of a healthcare and medical asset tracking management software allows you to centralize the information of your equipment and pharmaceutical products and to facilitate their management.

With the wide range of services and flexible pricing models offered by providers, more and more organizations are moving their businesses to the cloud. According to Gartner, enterprise spending on the cloud has grown 18% in 2021 and is expected to be around 14.2 % of the total enterprise IT spending by 2024. With the growth of IoT, AI, and machine learning, we can expect more computing to shift to the cloud.

For many traditional, labor-intensive industries, the rapid digitalization of the world and the professional sphere is a situation that is difficult to embrace but one we must face. Digital transformation is usually a long and tough process. It requires a clear strategic vision, open-minded employees who are ready for change and sufficient digital-savvy workers in the company.