Operations | Monitoring | ITSM | DevOps | Cloud

Mean time to resolution (MTTR) measures the average duration to restore regular operation for an application, service, or infrastructure component. It’s a key performance indicator (KPI) for IT incident management. To tie MTTR directly to customer satisfaction, you first need to understand how it affects service and application reliability and availability. From there, you can make informed decisions, operate efficiently, and provide a seamless customer experience.

For most IT leaders, multicloud didn't arrive as a decision. It arrived as a fait accompli. A team chose AWS for one workload. Azure came in through a Microsoft enterprise agreement. A SaaS acquisition brought its own cloud dependencies. A DR requirement pointed to a second region with a different provider. Nobody declared a multicloud strategy; the organization just became one. Today, 87% of organizations run a multicloud strategy, balancing an average of 2.6 public cloud providers simultaneously.

Kubernetes efficiency metrics now work with infrastructure filters.

If you run Huntress across a fleet of client environments, you already know the console gives you a solid view of agent health, threat detections and incident reports. What it doesn't give you is a way to put that data next to everything else you're tracking, your PSA tickets, your other security tools, the rest of your stack, so you can see the whole client picture in one place.

Sentry’s Seer Agent lets you ask any questions about your data in Sentry, dive deep into that data, and fix issues faster. One of its particularly cool abilities is letting you ask questions directly about what you’re looking at in Sentry.

We are absolutely thrilled to share with you all that Coralogix has been recognized as a Leader in the Gartner Magic Quadrant for Observability Platforms. When we architected Coralogix around in-stream processing, open-format storage, and index-free query, we weren’t optimizing for where observability stood at the time. We were building for the world it was heading toward.

Today, we rolled out a new update to AlloyScan, our cloud-native IT asset discovery and network inventory solution. It brings a smoother notification subscription experience, richer dashboards, modern reporting, and faster, more reliable performance.

Modern infrastructure is no longer a stack of routers, switches, and racks sitting in a single data center. Most teams now run a mix of Kubernetes clusters, virtual machines, managed cloud services, and SaaS dependencies spread across regions and providers. Knowing which device is up is not the same as knowing whether your application is healthy.

The Kubex UI is a model of analytic depth and flexibility. You can break down your environment’s utilization, risks, and optimization potential in many ways. You can view more than 100 different properties for each container and many different graphs showing historical performance and identified trends.

When we launched Autonomous Worker Agents, governance inherited, not integrated, was the core promise: agents run inside the same pipelines, and inherit the same RBAC, policy, and audit trails already governing production, rather than getting security bolted on after the fact.